After Sales Service Logistic Administrator
宝格丽商业(上海)有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:奢侈品/收藏品/工艺品/珠宝
职位信息
- 发布日期:2014-08-17
- 工作地点:上海
- 招聘人数:1
- 工作经验:二年以上
- 学历要求:本科
- 职位月薪:面议
- 职位类别:客服专员/助理(非技术)
职位描述
Responsibilities
? Spare parts management including watch, jewelry and accessory spare parts
? Tools replenishment, delivery and order for owned-workshop, external workshop, new stores and wholesales
? Answer and follow up on requests from all channels regarding about repair logistic
? Follow up with Regional after Sales outstanding spare part orders
? Spare parts exchange process with the Regional after Sales
? Prepare period shipment of repairs to Regional after Sales and branches
? Handle sales of watch accessories to wholesale
? Handle the repair planner’s responsibility if necessary
Requirements
? College or above degree with major in Administration related subject.
? At least 3 years’ working experience in Customer Service in MNC/FIO. Preferably related to repairs administration in jewel /watches and accessories.
? Customer Service Oriented and techniques background preferred.
? Knowledge of products and components (Raw material, Stones, Finished product, Semi finished products, spare parts)
? Knowledge of stock management and inventory techniques
? Process Oriented- Spare parts inventory management
? Proficiency on operation of Ms Office & ERP operation such as SAP
? Good command of English in both written and spoken, above CET-4.
? Strong negotiation and coordination skills, good team player, integrity
? Quick to learn, Initiative and Flexibility
Competencies
? Conscientiousness
? Drive
? Commitment
? Customer Orientation
? Excellence Orientation
? Spare parts management including watch, jewelry and accessory spare parts
? Tools replenishment, delivery and order for owned-workshop, external workshop, new stores and wholesales
? Answer and follow up on requests from all channels regarding about repair logistic
? Follow up with Regional after Sales outstanding spare part orders
? Spare parts exchange process with the Regional after Sales
? Prepare period shipment of repairs to Regional after Sales and branches
? Handle sales of watch accessories to wholesale
? Handle the repair planner’s responsibility if necessary
Requirements
? College or above degree with major in Administration related subject.
? At least 3 years’ working experience in Customer Service in MNC/FIO. Preferably related to repairs administration in jewel /watches and accessories.
? Customer Service Oriented and techniques background preferred.
? Knowledge of products and components (Raw material, Stones, Finished product, Semi finished products, spare parts)
? Knowledge of stock management and inventory techniques
? Process Oriented- Spare parts inventory management
? Proficiency on operation of Ms Office & ERP operation such as SAP
? Good command of English in both written and spoken, above CET-4.
? Strong negotiation and coordination skills, good team player, integrity
? Quick to learn, Initiative and Flexibility
Competencies
? Conscientiousness
? Drive
? Commitment
? Customer Orientation
? Excellence Orientation
公司介绍
Founded in 1884 by Sotirio Bulgari as a single jewellery shop in the capital city of Rome, Bulgari’s name has today become emblematic of Italian excellence. Creating a highly distinctive style that celebrates its rich Roman history, Bulgari is able to blend modernity with classicism.
The original pioneering spirit of the Bulgari family helped to evolve the company into a successful and global Maison, while its roots in jewellery and watches have grown into new expressions of accessories, perfumes and luxury resorts.
Becoming a Bulgari team member means being part of an authentic, passionate work environment, while working for a brand of worldwide renown. Though aesthetic beauty is at its very heart, Bulgari's people are its soul, the living part of our brand.
Bulgari offers a multitude of positions and activities around the world. Innumerable possibilities and dynamic career opportunities are accessible for both experienced professionals and recent graduates within Bulgari or the LVMH Group. As well, there are always a variety of pathways between these various departments, countries and activities. At Bulgari, you are encouraged to demonstrate your potential by pursuing the career direction that suits your natural talents.
The original pioneering spirit of the Bulgari family helped to evolve the company into a successful and global Maison, while its roots in jewellery and watches have grown into new expressions of accessories, perfumes and luxury resorts.
Becoming a Bulgari team member means being part of an authentic, passionate work environment, while working for a brand of worldwide renown. Though aesthetic beauty is at its very heart, Bulgari's people are its soul, the living part of our brand.
Bulgari offers a multitude of positions and activities around the world. Innumerable possibilities and dynamic career opportunities are accessible for both experienced professionals and recent graduates within Bulgari or the LVMH Group. As well, there are always a variety of pathways between these various departments, countries and activities. At Bulgari, you are encouraged to demonstrate your potential by pursuing the career direction that suits your natural talents.
联系方式
- Email:HR.China@bulgari.com
- 公司地址:德基广场一楼宝格丽店铺