北京 [切换城市] 北京招聘北京客服及技术支持招聘北京售前/售后技术支持工程师招聘

Applications Specialist, IVD M(职位编号:00413021)

上海罗氏制药有限公司上海总部

  • 公司规模:1000-5000人
  • 公司性质:合资(欧美)
  • 公司行业:制药/生物工程

职位信息

  • 发布日期:2014-07-17
  • 工作地点:杭州
  • 招聘人数:1
  • 工作经验:二年以上
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位月薪:面议
  • 职位类别:售前/售后技术支持工程师  

职位描述

Job Summary:

Responsible for Applications Support, assists on sales and marketing team for product promotion

Main Tasks & Responsibilities :


Actively promote Roche Applied Science products and services offered by the company to the customers (end users) as well as to solve application / product problems promptly and completely and assists Business Area to achieve overall its monthly and yearly sales target and objectives
Deliver product and system training to the customers (distributors and end-customers) and to help in new product launch
Conduct product technical training for internal Sales / Engineers/distributors and follows up with training feedback
Coordinate instrument installation with Service Engineer and conducts application training for end users after installation of instruments
Visit client regularly and promotes reagent for value-based management
Solve application / product problems promptly and completely from end users
Maintain and update products information in a timely manner
Coordinate customer evaluation of products
Pay periodical visits to Key Accounts for getting user feedbacks on our products and services; submits call report to line managers
Assist customers in the interpretation of test results , explains test result to customers to reach agreement
Keep good and up to date customer base and pay periodic visits to Key Accounts for delivering product information and getting user feedbacks on our products and services
Work closely with Marketing and Customer Service Support team to ensure customer satisfaction
Assimilate up-to-date product information a timely manner to those concerned
Other projects or tasks assigned by line manager
Conduct business in full compliance to Behavior in Business and Behavior in Competition

Education & Qualifications:
1. Master degree or higher in molecular biology or other life science disciplines or equivalent.
2. Proficiency in both spoken and written English
3. Good command of MS office software application
4. Product & Application Expertise


Experience:
Good track record for working in a MNC company for two or more years, with related work experience in sales & application support.
The ability to effectively work within a diverse environment, develop new customers while maintaining all existing accounts, deliver effective application service.


For more information about this job, please visit Roche career website: http://careers.roche.com/china


公司介绍

上海罗氏制药有限公司成立于1994年,是抗肿瘤、抗病毒、移植等关键领域的市场领导者。在大型跨国药企中,我们率先在中国建成了包括研究、开发、生产、营销等环节在内的完整的医药价值产业链。罗氏中国正向着成为罗氏全球第三个战略中心的目标迈进,以实际行动践行在中国长期发展的承诺。

我们始终以患者为中心,致力于帮助患者从根本上延长生命和改善生活质量。目前,罗氏在华拥有16个产品,覆盖8个治疗领域。我们与政府、医疗机构以及非政府组织等社会各界多方携手,共同探索创新的合作模式,通过一系列有影响力和可持续的举措惠及更多的中国患者。

更多罗氏中国信息,请登陆罗氏官网或访问罗氏招聘公众号。

联系方式

  • 公司地址:龙东大道1100号