北京招聘

PURPOSE OF POSITION岗位设置目的

Act as a support to the Sales Team in handling the administrative work of the office and guest enquiries.

支持销售团队处理办公室行政事务以及客户询问。

KEY ROLES & RESPONSIBILITIES主要职责与责任

· Handle the office administrative work including the distribution of correspondence with other departments, prepare contracts, proposals, telephone enquires & assist in handling group & catering leads.

处理办公室行政事务，包括与其它部门往来文件的分发，准备合同、计划、电话咨询以及协助处理团体和宴会销售机会。

· Assist in data input in Opera for rooms/catering.

协助在Opera系统中输入客房/宴会数据。

· Handle sales enquiries to relay the requests to respective sales associates.

处理销售咨询，并向相应销售人员传达要求。

· Assist in handling the office filing system and be sure that all correspondence is properly filed.

协助处理办公室文档系统，并确保所有来信文件正确归档。

· Have an understanding of Groups – including cut-off dates, blocking and booking policies.

了解团体销售 – 包括截止日期，模块和预订政策。

· Have full knowledge of hotel facilities and services to promote its products and services.

非常了解酒店设施和服务，以推广酒店产品和服务。

· Coordinate and communicate with all other departments to ensure a smooth operation.

与所有其它部门协调沟通，以确保顺利运营。

· Maintain knowledge of special rates/ offers/ promotions.

了解特惠折扣/报价/促销。

· Type a variety of documents such as letters, memos and minutes.

打印各种文件，如今年、备忘录和会议纪要等。

· File and organize a variety of documents and maintain stationery and office supplies.

整理归档种种文件，保管文具和办公用品。

· Perform duties and responsibilities in a confidential manner when applicable.

如有需要，对工作内容保密。

· Adhere to the hotel’s occupational, health and safety policies.

遵守酒店的职业、健康和安全政策。

· Log security incidents and accidents in accordance with hotel requirements.

按酒店要求记录安全事故和意外事件。

· Report any equipment failures/problems & repair requests to Maintenance Department.

有任何设备故障/问题和维修要求，向维修部门报告。

· To participate in any training/development programs as recommended by supervisor.

按主管推荐，参加培训/发展项目。

· Maintain the highest standards of professionalism and compliances of established guidelines and standards related to the hotel.

保持高度的职业精神，并遵守既酒店相关既定的方针和标准。

· Fully complies with the dress code, grooming standards and business etiquettes as required by the hotel.

完全遵守酒店规定的着装规范，仪表标准和商务礼节。

· To be aware of the hotel hygiene, food and fire safety control and security standards and procedures in handling complaints or emergency situation.

在处理投诉或紧急情况时，了解酒店卫生、食品和消防安全以及安全标准和程序。

· Perform other duties as assigned by Management.

完成由管理层指派的其它工作。

PERSONAL ATTRIBUTES个人品质

· Written and verbal communication skills in Chinese and English.

中英文说写沟通能力。

· Able to handle administrative work as required using appropriate computer software.

能使用适当的电脑软件按要求处理行政工作。

· Able to develop rapport with colleagues and management staff.

能与同事和管理层融洽相处。

· Ability to work cohesively with co-workers as part of a team.

具有团队合作精神，与同事密切合作。

· Ability to focus attention on guest needs, remaining calm and courteous at all times.

能关注顾客所需，始终保持冷静有礼。

· Ability to promote positive relations with all hotel guests and patrons.

能积极发展与所有酒店客人和顾客的关系。

· Understanding and ability to work in a multi-cultural environment

了解并能在多元文化环境下工作。

公司介绍：
A World-renowned Brand comes to Beijing 's Most Distinguished Address… RAFFLES.
A Landmark and Legend since 1900.
 
莱佛士，世界著名酒店管理品牌已经登陆北京最繁华的商贸区。
北京饭店莱佛士，建立于 1900 年有着传奇经历的地标性酒店。
 
Built in the 1900s, Raffles Beijing Hotel has long stood as an icon of Beijing 's historical heritage. Its imposing façade is the focus of the logo, surrounded by auspicious floral motifs within a border derived from traditional lattice designs and feng shui plaques. The Chinese characters incorporated in the logo, were originally written for the hotel by Premier … a testament to the hotel's historical standing as venue for many significant political and cultural events and one of Beijing 's most distinguished addresses.
 
始建于 1900 年，北京饭店莱佛士已经成为北京历史文化遗产的象征之一。饭店壮丽的外观是店标的中心，借鉴于风水匾的外形，店标被传统格子花样和吉祥花的图案包围着。总书记为饭店的题字也融入店标之中，体现出饭店作为政治文化交流中心的重要历史意义，同时也成为北京最显赫的地段之一。
 
Ideally situated on the cross-roads of the famous Chang An Avenue and district of Wangfujing, Raffles Beijing Hotel is in the heart of the prestigious business and commercial districts, and a few minutes from the mystical Forbidden City, historical Tiananmen Square , Silk Market and other famous sights.
 
北京饭店莱佛士位于著名的长安街与王府井的交界处，地处繁华的商业贸易区，毗邻神秘的紫禁城和壮观的天安门广场、秀水市场和其他著名景点。
 
We are looking for energetic, dynamic, positive personnel to be a part of our Raffles Beijing team. If you are the right candidate and have the related experience in hotel industry, with good English and strong communication skills, please email your current CV to us at rbj.personnelmanager@raffles.com and indicate the position for which you are applying for. Telephone inquiry / personal visit will not be received.
 
北京饭店莱佛士正在寻找充满活力、性格积极开朗的人士成为我们团队的一分子。如果您具备酒店行业相关工作经验、较好的英文和沟通能力，请将您的个人简历发邮件至 rbj.personnelmanager@raffles.com，并注明应聘职位，谢绝来电来访。
 
Hotel address: 33 East Chang An Avenue Dongcheng District, Beijing China.
酒店地址：北京市东长安街33号
 
Raffles Hotels & Resorts – Global Footprint
莱佛士酒店及度假酒店集团 — 全球足迹
1.Raffles Hotel, Singapore 新加坡莱佛士酒店
2.Raffles Grand Hotel d’Angkor 柬埔寨吴哥暹粒莱佛士大酒店
3.Raffles Hotel Le Royal 柬埔寨金边莱佛士皇家酒店
4.Raffles L' Ermitage Beverly Hills 美国比华利山莱佛士酒店
5.Raffles Canouan Island 卡诺安岛莱佛士度假酒店
6.Raffles Dubai 迪拜莱佛士酒店

北京饭店莱佛士酒店将于6月10日、11日举办公开招聘会，有意者可持简历直接来酒店进行面试，无需预约！

日期：6月10日—11日
时间：9：00—16：00
地址：北京市东城区东长安街33号北京饭店莱佛士酒店人力资源部
电话：85004350