北京招聘

Role (Purpose of the job)

Understand AOSRC and CCC/VAS strategy; Work as the interface between AOSRC and HK&TW customers to conduct outbound customer satisfaction survey, maintain HK&TW customer and vehicle database ; Execute other assigned tasks.

Key Responsibility

·Conduct Out-bound survey

·Customer Database updating, cleansing and maintaining

·Timely transfer customer feedback to related department

·Improve customer satisfaction and loyaltyGenerate monthly report and other required reports

Main competence requirements

·Experience from call center related industry

·Strong belief in customer focus

·Cantonese speaking is must

·Good communication skills in Chinese and English

·Good team player

·PC knowledge (Office software)

·Technical background from Auto industry is preferred

    沃尔沃（中国）投资有限公司位于北京市朝阳区北京市朝阳区三里屯西五街5号,交通便利，我们属于外资企业，改革开放以来，我们企业经营一直稳中有进，主要从事：国家允许的外商投资领域投资，如有上门参观合作，请与本公司相关部门事先联系。其它关于沃尔沃（中国）投资有限公司的详细介绍，请进入我公司网站了解新动态。