Application Support Engineer-应用程序支持工程师
北京蒙迪艾尔旅行援助服务有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:汽车及零配件 生活服务
职位信息
- 发布日期:2012-11-13
- 工作地点:北京
- 招聘人数:1
- 工作经验:一年以上
- 学历要求:大专
- 语言要求:英语良好
英语良好 - 职位类别:软件测试 系统测试
职位描述
主要职责:
对公司的业务应用程序提供支持,包括数据加载与导出,通过应用程序的管理界面配置用户,产品,权限等;对于用户在日常使用过程中遇到的问题进行解答,必要时将问题反馈给程序开发人员。搜集用户对应用程序的建议并汇报给系统支持主管;对新开发的应用程序或现有应用程序的更新进行功能测试与验证,将Bug提交开发人员处理;作为IT的联系人与客户或合作伙伴进行沟通,如交换数据,应用程序集成测试等。
基本要求:
- 计算机相关专业毕业,专科以上学历
- 有一定的数据库基础知识,可以较熟练的使用SQL语言。
- 对软件系统的设置和测试有一定的了解,有实际经验者优先。
- 具有良好的沟通能力。
- 耐心,细心。
- 乐于学习,有较强的独立分析和解决问题能力
- 英文良好,可以熟练用英文进行书面与口头交流
- 良好的团队合作精神
- 有程序开发与维护经验者优先。Major responsibilities:
Provide support to company business applications, such as data import and export, set up user, products, privilege by application administration interface, etc.; answer application usage questions, when necessary raise the questions to application developer; collect suggestion/feedback about application and report to supervisor; do functional testing for new application or exist application update, deliver bug report to developers; as contactor of IT talk with customer or partner, e.g., exchange data, application integration testing.
Qualifications:
- Computer science or associate major, college graduate degree or above.
- Have foundation knowledge of database, can use SQL language do general database operation.
- Have good knowledge of application configuration and testing, have work experience in associate fields will be a plus.
- Good communication skills.
- Be patient and careful.
- Willing to learn, have good analysis and problem resolve skills.
- Fluent English, can use English for writing and oral communication.
- Good Team player
- Have application development or maintenance experience will be a big plus.
邮箱地址:hr@allianz-assistance.com.cn
对公司的业务应用程序提供支持,包括数据加载与导出,通过应用程序的管理界面配置用户,产品,权限等;对于用户在日常使用过程中遇到的问题进行解答,必要时将问题反馈给程序开发人员。搜集用户对应用程序的建议并汇报给系统支持主管;对新开发的应用程序或现有应用程序的更新进行功能测试与验证,将Bug提交开发人员处理;作为IT的联系人与客户或合作伙伴进行沟通,如交换数据,应用程序集成测试等。
基本要求:
- 计算机相关专业毕业,专科以上学历
- 有一定的数据库基础知识,可以较熟练的使用SQL语言。
- 对软件系统的设置和测试有一定的了解,有实际经验者优先。
- 具有良好的沟通能力。
- 耐心,细心。
- 乐于学习,有较强的独立分析和解决问题能力
- 英文良好,可以熟练用英文进行书面与口头交流
- 良好的团队合作精神
- 有程序开发与维护经验者优先。Major responsibilities:
Provide support to company business applications, such as data import and export, set up user, products, privilege by application administration interface, etc.; answer application usage questions, when necessary raise the questions to application developer; collect suggestion/feedback about application and report to supervisor; do functional testing for new application or exist application update, deliver bug report to developers; as contactor of IT talk with customer or partner, e.g., exchange data, application integration testing.
Qualifications:
- Computer science or associate major, college graduate degree or above.
- Have foundation knowledge of database, can use SQL language do general database operation.
- Have good knowledge of application configuration and testing, have work experience in associate fields will be a plus.
- Good communication skills.
- Be patient and careful.
- Willing to learn, have good analysis and problem resolve skills.
- Fluent English, can use English for writing and oral communication.
- Good Team player
- Have application development or maintenance experience will be a big plus.
邮箱地址:hr@allianz-assistance.com.cn
公司介绍
Allianz Global Assistance China
We help someone, some where in the world every two seconds.
Allianz Global Assistance is the world’s leading assistance company. Our core strength is connecting people in need with professionals who can help-whether that is roadside, travel, emergency medical or home assistance.
As Mondial Assistance we help more than 250 milion people each year. As Allianz Global Assistance we expect to dramatically extend our global reach and local impact.
In China we have almost 500 employees and more than 4000 service providers. With offices in Beijing, Shanghai, Guangzhou, Chongqing, Chengdu and Shenzhen, we are China’s leading provider of roadside assistance and customer relationship management services to automotive manufacturers and international brands. We also provide travel and medical assistance services-we have a multilingual team made up of doctors and nurses who help travelers when they become ill or when they are injured away from home.
Worldwide our specialist assistance group involves more than 10,200 employees working in 28 countries. Together with customers and sales partners, our parent Allianz is one of the strongest financial communities in the world with total of 153,000 employees and operations in 70 countries.
Allianz Global Assistance is a dynamic, innovative foreign company who believes in offering employees an opportunity to build an exciting and challenging international career with long term benefits. We are looking for bright and enthusiastic individuals to support our continued success. Please visit our website for more information.
安联全球救援在中国
每两秒钟,我们就在世界上的某个地方帮助一个人。
安联全球救援是世界领先的救援公司。我们的核心竞争力就是将有需要的人们和我们的专业救援人员联系在一起——不论在道路上、旅途中、紧急医疗事故发生时还是日常生活中。
作为蒙迪艾尔,我们每年帮助超过2.5亿客户。作为安联全球救援,我们期待我们的服务能覆盖全球更多国家并加深对本地市场的影响。
在中国我们拥有近500名员工和4,000多家服务供应商。我们的办公室分布在北京、上海、广州、重庆、成都、深圳。我们是中国市场领先的道路救援服务商,为车厂和众多国际品牌提供道路救援以及客户关系管理服务。我们还提供旅行保险产品和医疗救援服务——我们拥有多语种服务的医护人员,他们为遭遇突发疾病或意外伤害的旅行者提供及时的援助。
在世界范围内我们拥有12,000多名员工分布在28个国家为我们的客户服务。我们的母公司德国安联集团是全球实力最强的金融集团之一,她在70个国家拥有153,000多名员工。
作为一个充满活力、不断创新的外商独资企业,我们为员工提供有益于长远发展的,激动人心和充满挑战的国际化职业发展机会并诚邀精英加盟来共同拓展我们的事业。
请登录我们的网站查询更多信息。
邮箱:hr@allianz-assistance.com.cn
We help someone, some where in the world every two seconds.
Allianz Global Assistance is the world’s leading assistance company. Our core strength is connecting people in need with professionals who can help-whether that is roadside, travel, emergency medical or home assistance.
As Mondial Assistance we help more than 250 milion people each year. As Allianz Global Assistance we expect to dramatically extend our global reach and local impact.
In China we have almost 500 employees and more than 4000 service providers. With offices in Beijing, Shanghai, Guangzhou, Chongqing, Chengdu and Shenzhen, we are China’s leading provider of roadside assistance and customer relationship management services to automotive manufacturers and international brands. We also provide travel and medical assistance services-we have a multilingual team made up of doctors and nurses who help travelers when they become ill or when they are injured away from home.
Worldwide our specialist assistance group involves more than 10,200 employees working in 28 countries. Together with customers and sales partners, our parent Allianz is one of the strongest financial communities in the world with total of 153,000 employees and operations in 70 countries.
Allianz Global Assistance is a dynamic, innovative foreign company who believes in offering employees an opportunity to build an exciting and challenging international career with long term benefits. We are looking for bright and enthusiastic individuals to support our continued success. Please visit our website for more information.
安联全球救援在中国
每两秒钟,我们就在世界上的某个地方帮助一个人。
安联全球救援是世界领先的救援公司。我们的核心竞争力就是将有需要的人们和我们的专业救援人员联系在一起——不论在道路上、旅途中、紧急医疗事故发生时还是日常生活中。
作为蒙迪艾尔,我们每年帮助超过2.5亿客户。作为安联全球救援,我们期待我们的服务能覆盖全球更多国家并加深对本地市场的影响。
在中国我们拥有近500名员工和4,000多家服务供应商。我们的办公室分布在北京、上海、广州、重庆、成都、深圳。我们是中国市场领先的道路救援服务商,为车厂和众多国际品牌提供道路救援以及客户关系管理服务。我们还提供旅行保险产品和医疗救援服务——我们拥有多语种服务的医护人员,他们为遭遇突发疾病或意外伤害的旅行者提供及时的援助。
在世界范围内我们拥有12,000多名员工分布在28个国家为我们的客户服务。我们的母公司德国安联集团是全球实力最强的金融集团之一,她在70个国家拥有153,000多名员工。
作为一个充满活力、不断创新的外商独资企业,我们为员工提供有益于长远发展的,激动人心和充满挑战的国际化职业发展机会并诚邀精英加盟来共同拓展我们的事业。
请登录我们的网站查询更多信息。
邮箱:hr@allianz-assistance.com.cn
联系方式
- 公司网站:http://www.allianz-assistance.com.cn
- Email:hr@allianz-assistance.com.cn
- 公司地址:北京市朝阳区东三环北路19号中青大厦16层
- 邮政编码:100020