北京 [切换城市] 北京招聘北京客服及技术支持招聘北京售前/售后技术支持主管招聘

FA / Customer Support Supervisor

深圳市同步企业管理顾问有限公司

  • 公司规模:少于50人
  • 公司性质:民营公司
  • 公司行业:专业服务(咨询、人力资源、财会)

职位信息

  • 发布日期:2014-04-30
  • 工作地点:上海
  • 招聘人数:1
  • 工作经验:五年以上
  • 学历要求:本科
  • 语言要求:英语
  • 职位月薪:面议
  • 职位类别:质量管理/测试主管(QA/QC主管)  售前/售后技术支持主管

职位描述

Responsibilities:
? Conduct initial / onsite FA that helps FA center to identify the root cause and come up with corrective action(s) in the succeeding FA
? Act as a primary interface with customers, informing FA progress, presenting FA result, addressing action items, providing quality information or performance measures;
? Timely communication with relative team for customer concerns/quality issues
? Be proactive and contain line down in customer site
? Regular meeting with key customers, review quality issues and improve customer satisfaction

Requirements:
? BS in Electronics or Electrical Engineering
? 5+ years FA, customer support, product design, or related experience with electronics products
? Strong problem analyzing & solving skills
? Fluent English
? Strong communication and presentation skills

公司介绍

Coboom Human Resources Consulting Company offers innovative HR solutions specialized in the Recruitment, Training & Development, and other HR areas to leading companies in South China, and helps them develop Chinese calibers and operational mindset, which result in enhancing their international competitive advantages.

Our focus is in specialized searches in support of firms' targeted human asset needs. We believe that our talented and dedicated professional HR consultants and recruiters are the key to finding the right HR Solutions or right person for the job, or the right opportunity to build your career.

联系方式

  • 公司网站:http://www.coboom.com
  • Email:harry.chen@coboom.com
  • 传真:(0755)26521280
  • 电话:(0755)26522160