北京招聘

JOB DESCRIPTION：
1. Work as an outsourcing engineer in one of the world-top foreign banks, and be responsible for vender management;
2. Routine Maintenance to ensure reliability and performance of call-center systems;
3. Implement installation of system and project complying with timeline;
4. Provide onsite or remote trouble shooting and repair equipment timely to minimize downtime;
5. Acquire proficiency in related products to be entitled with official principal certificates.

QUALIFICATIONS：
1. College degree in telecommunication, computer science or related majors;
2. Avaya based voice system knowledge and 2--3 years working experience;
3. Computer hardware/software knowledge required;
4. Knowledge of network infrastructure and protocol;
5. Familiar with MS OS and office tools, Good Linux skill is better;
6. Good command of English and Mandarin both in written and oral;
7. A quick learner, be willing to work under pressure with self-motivation;
8. Good interpersonal skills and teamwork spirit.

工作职责：
1. 派驻知名国际银行工作，负责供应商的管理工作；
2. 进行日常维护，保证呼叫中心系统的良好运作；
3. 实施系统的安装，按期完成项目；
4. 给予现场或远程的疑难指导和故障排除；
5. 精通相关产品，获得官方的资质认证。

招聘要求：
1. 大专及以上学历，通信、计算机科学以及其他相关专业；
2. 具备Avaya语音系统知识，拥有2--3年工作经验；
3. 具备电脑软硬件知识；
4. 具备网络设施与网络协议的基本知识；
5. 熟悉MS OS与Office工具，了解 Linux技术者优先；
6. 英语与普通话水平良好，口语与书面的表达交流无碍；
7. 学习能力强，能在压力下自我激励；
8. 良好的沟通能力与团队合作精神。

WAYCOM是领先的IT技术方案和服务提供商，总部位于上海。自成立以来，WAYCOM与多家行业领先的世界级厂商建立了战略合作伙伴关系，如ASPECT, NICE, IPC和AVAYA，成为企业IT解决方案领域里的领导者。公司致力于打造工程师文化的科技创新团队，不断通过先进的技术为客户提供世界级服务。