北京招聘

Responsibility/Activity：
? Provides escalation support to helpdesks and may provide support to end users directly as requested.
? Provides executive/VIP support in business or non-business hours as per request.
? Provides weekly and monthly report to IT Manager.
? Follows Microsoft IT standards and procedures and ensures predefined support metrics including configuration compliance %, SLA, client satisfaction can be met.
? Owns and manages all the IT equipments and facilities including routers, switches, telecommunication devices, servers, PBX, security system, FM200 and CRAC in the site IT room.
? Owns and manages the IT infrastructure in remote offices.
? Escalates issues to corporate tier-2/3 support team as necessary.
? Manages IT vendors and related logistic and financial tasks.
? Analyzes and voices local business needs to corporate IT team.
? Works closely with the business, regional PM, corporate functional teams and IT vendors to implement all infrastructure related projects at the site.
? May take on regional initiatives or projects.
? Performs Employee Productivity Education training to educate end users on IT services and applications.
? Assists IT Manager on delivering IT showcases to external Microsoft customers in GCR region.
? Assists IT Manager on annual IT budget and quarterly IT business review.
? Assists IT Manager on driving IT processes and policies within the team.

Education and Experience：

? Bachelor degree in Electronics, Computer Science, or related technical training or equivalent experience.
? Prefer 3 years of working experience in the IT system engineer/project manager/operation analyst field.
? Prefer English certification such as TOEIC, TOEFL, ELTS in recent years.

Knowledge, Skills, and Abilities：

? Good English written and oral communication skills required.
? Ability to work flexible hours required.
? Excellent soft skill such as communication, expectation management, conflict management, presentation and cross-group collaboration is a must.
? Customer oriented and creative thinking.
? Passionate, positive, self-driven, self-critical and smart.
? Quick learner and team player.
? Love to perform “hands-on” tasks.
? Good knowledge of Windows server 2008/2012 based configuration and administration would be an advantage.
? Good command of WAN/LAN technology.
? Knowledge of telephony system management preferred.
? Knowledge of web and database development skills would be an advantage.

优利上海信息技术有限公司成立于2006年2月，是由美国优利系统公司投资620万美金成立的独资公司。美国优利系统公司距今已有百年多历史。是全球的信息方案提供商之一，在全球100多个国家和地区提供针对不同行业的解决方案。

作为全球前十大it服务外包供应商，优利上海信息技术中心将整合优利全球行业解决方案和卓越的服务执行力上的优势，为优利全球的客户提供高质量具竞争力的it离岸外包服务，协助达成其预期的业务目标。其提供的服务将涵括业务流程外包服务，it外包服务（包括数据中心管理），以及软件开发外包服务。在未来的五年内，优利上海信息技术有限公司将在中国设立2-3个服务中心，员工规模也将超过一千人。

Unisys is a global information technology company that builds high-performance, security-centric solutions for the most digitally demanding businesses and governments on Earth. Unisys offerings include security software and services; digital transformation and workplace services; industry applications and services; and innovative software operating environments for high-intensity enterprise computing.
For more information on how Unisys builds better outcomes securely for its clients across the Government, Financial Services and Commercial markets, visit www.unisys.com.