北京招聘

Job Responsibilities:

IT service delivery with defined functions e.g. handling calls, installation and software distribution, migration, system administration, troubleshooting, maintain activities, backup and restore, etc
Continual operation and maintenance of IT service
Technical Realization incl. Test and Implementation
Escalate complex technical issues to higher level engineer
Follow up standard ITIL release and change process
Provision of support for all inextricable incidents and problems from service desk Conduct and coordinate testing to ensure all known issues are identified before release
Support sub-tasks of Managed software package testing, update and release
Customize, maintain, update and manage standard client hardware drivers
Communication with Senior Engineer for report incidents, technical issue and incident escalation and change request submit.

Job Requirements:

Preferrable Bachelor degree or above, IT related major
Preferrable to have Microsoft certificate MCSE,MCSA
Familiar with ITIL process

Standard mandarin
CET-4 or above, excellent reading and written English

A basic working experience in a project environment might typically have been acquired in about 0 to 2 years.
Master with Microsoft Windows operation system
Master of SCCM(Microsoft System Center Configuration Manager)knowledge
Familiar with SQL database and have experience of script writing
Familiar with Hardware basic elements
Familiar with network basic elements of client

Fast Learner
Effective communication skills
Excellent customer sense and good customer focus
Result and Quality Orientation
Excellent team work and team cooperation

公司概述
纬创软件是亚洲地区专业的软件外包服务及信息整合服务的的领导厂商。
我们专注于技术顾问服务、软件外包服务、业务流程外包服务、以及产品全球化服务，全球有13个营业据点，客户包括世界500强企业以及跨国知名企业。
纬创软件的主要服务项目包括：技术顾问服务、软件外包服务、业务流程外包服务、及产品全球化服务。
我们拥有丰富多样的技术资源，可满足客户不同的需求；我们采取跨区整合、全球交付的离岸开发工作模式，以提升项目开发的效率与质量；为确保我们的项目与服务的质量，我们取得CMMI level3认证，及ISO9001质量管理系统、ISO27001信息安全管理系统等国际认证，用最严谨的标准进行软件开发、质量管理、与资安管理。