北京招聘

Position Summary: The Technical Support Analyst is responsible for the simple to complex configuration of software, hardware, and network connectivity for internal desktop systems, laptops, and printers. Daily activities will include identification and resolution of a wide range of simple to complex projects, including hardware, software and connectivity related issues including upgrades and implementations while working within the requirements of a metrics driven Service Level Agreement.

Essential Functions and Responsibilities:
1. Seasoned technician with wide range of desktop applications, hardware components, network connectivity, and proprietary software support experience.
2. Configures, installs, moves, upgrades, tracks, tests and repairs hardware, software and peripheral components.
3. Collaborates with technical staff in US offices to establish and enforce standards for desktops.
4. Works with technical staff in US to maintain connectivity with services hosted in US datacenters.
5. Responsible for ongoing maintenance of File server and backups.
6. Tracks and documents troubleshooting efforts, and resolutions for future reference.
7. Alerts management to outages, priority issues, recurring problems and patterns.
8. Creates or revises existing technical documentation and procedures as required.
9. Ability to lift 35 lbs unassisted.
10. Other duties as assigned by Dept Manager.

Education:
BA/BS degree in a related discipline, or equivalent combination of education certification, and experience.

Experience:
4-5 years of recent, related experience.


Qualifications:
Must possess excellent customer service, communication skills and time management skills. Organized and deadline driven with the ability to track multiple tasks simultaneously. Adapts well in a team oriented, professional, fast-paced, dynamic environment. In depth understanding of Microsoft Windows 7, Microsoft Office 2010. Experience with desktop support, application, network connectivity and IT security best practices required.

Special Skills and Certifications:
CompTIA A+ and Security+ certification required. Network+ or current MCSE certifications strongly preferred.

美德医（北京）医疗技术服务有限公司简介
“medimpact”美国总公司，创建于1989年，总部设在美国圣地亚哥。历经二十余年的发展，现在已经成为美国***的不销售任何药品的医药福利管理公司。雇佣了1000余名员工(主要由软件工程师和药剂师组成)。管理着三千二百万美国人的，金额超过600亿美元的药品消费。同时为500多个机构服务,其中既包括财富500强的企业和全美最主要的十家保险公司中的八家,也包括大型工会组织，医保计划，以及州和联邦政府。

美德医（北京）医疗技术服务有限公司
medimpact的全资子公司，于2011年3月，在北京正式成立，公司秉承以客户需求为中心的发展理念，致力于引进美国***的科研成果和医疗管理理念，结合国内独特的需求，研发推广适合中国医疗保险与临床信息化的信息系统与行业服务。探索运用医疗信息化技术与pbm服务理念，提升医疗服务的安全性、有效性和经济性。
美德医（北京）的目标市场包括两部分：
1．医疗保险市场
基于美国pbm的服务理念，向政府医保和商业保险公司客户，提供 基于“临床知识库”的费用审核与理赔分析服务：包括：安全性、有效性和 经济性。对于商业保险公司客户还可以基于单据审核和数据分析，提供 “福利方案设计”、“处方集管理”、“慢病管理”等增值服务。
2．医院信息化市场
基于中国版的”知识库“向医疗机构提供合理用药解决方案，可以帮助医疗机构控制临床用药风险、提高临床用药管理水平，目前解决方案包括：rdu合理用药系统、处方点评系统、抗生素管理系统等。

办公地址：北京建国门内大街7号光华长安大厦1座1607

联系方式：jay.wang @ medimpactintl.com

电 话：6510 1181--803

网 址：www.medimpact.com.cn