北京 [切换城市] 北京招聘北京客服及技术支持招聘北京售前/售后技术支持经理招聘

Manager, Technical Services Boiler

阿尔斯通技术服务(上海)有限公司北京办事处

  • 公司规模:500-1000人
  • 公司性质:外资(欧美)
  • 公司行业:石油/化工/矿产/地质  电气/电力/水利

职位信息

  • 发布日期:2012-11-09
  • 工作地点:北京-朝阳区
  • 招聘人数:1
  • 学历要求:本科
  • 语言要求:英语良好
  • 职位类别:售前/售后技术支持经理  

职位描述

Customer Delight

· Visit customers regularly to understand and influence their needs
· Systematically analyze customer feedback and implement actions to reduce percentage of dissatisfied customers and increase percentage of very satisfied customer

Engineering and sales support
· Application engineering for tendering and execution in compliance with Alstom standards and procedures
· Provide complete and accurate technical offers to area sales and tendering (text, drawings, SoS, LoS, cost)
· Review boiler service proposals and ensure as sold project specification is in line with pre-calculated offer
· Provide excellent documentation and training to sales, execution, service engineers and TFAs
· Constantly analyze accuracy of pre-calculation and take effective remedial action quickly


Localization and supply chain
· Define and implement sourcing matrix for products and services together with procurement
· Adapt drawings and specifications of Alstom parts / products / services to allow competitive market pricing
· Select and qualify suppliers for local materials and services together with procurement

Boiler TS organization
· Develop a top performing team
· Hold regular appraisals and take action on non-performers as required
· Drive communications and other activities to increase employee motivation
· Ensure staff attend all necessary training programs so that skills and knowledge are constantly updated

Occupational Health and Safety
· Implement the ALSTOM occupational health and safety management system
· Drive and promote safe behaviour
· Review and communicate incident investigations

General Management
· Maintain effective cross-functional relationships
· Live and represent the Alstom values
· Drive industry initiatives where appropriate

公司介绍

"GE 是全球著名的数字工业公司,致力于通过互联化、响应式以及预测性的软件定义的机器和解决方案来进行工业转型。GE 的组织结构基于全球的知识共享,“GE Store”能够让每个业务部门分享和了解同样的技术、市场、结构和智慧。每一个发明都为我们的工业部门的进一步创新和应用增添动力。得益于人才、服务、技术和规模,GE 以工业的方式为顾客提供更好的产品。www.ge.com

GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. GE is organized around a global exchange of knowledge, the ""GE Store,"" through which each business shares and accesses the same technology, markets, structure and intellect. Each invention further fuels innovation and application across our industrial sectors. With people, services, technology and scale, GE delivers better outcomes for customers by speaking the language of industry. www.ge.com"

联系方式

  • 公司地址:上班地址:乾坤大厦C座