北京招聘

岗位职责：

1. 负责400客户服务电话接听；

2. 负责Call Center 报表制作及数据分析；

3. 通过电话、邮件、在线等方式解决客户的咨询与投诉，以良好的沟通和专业知识，为客户提供高质量的服务并提升客户满意度；

4. 处理日常报价，客户满意度回馈；

5. 通过与客户的沟通，有效分析客户的需求，提出对产品的改进建议，提高客户的满意度。

任职要求：

1. 大专以上学历；

2. 有英语基础为佳；

3. 有Call Center电话接线员及客户服务专员工作经历优先；

4. 普通话标准、思维敏捷，耐心、细致、沟通能力强；

5. 电脑操作熟练，熟悉互联网知识。

6. 能够快速融入团队，具有良好的团队合作精神。

康新（中国）设计工程股份有限公司是一家集建筑设计、装饰设计、景观设计、幕墙设计以及装饰施工、土建施工、道具制作、机电安装的一体化、智能化综合建筑企业。公司汇聚了来自中国香港、美国、日本、欧洲、中国台湾及中国大陆的全球项尖设计师及工程施工专业人士，为各类公共建筑室内设计、装饰施工、土建与机电施工等需求提供专业服务。公司在东京、香港、澳门、北京、广州、深圳、武汉、成都、杭州等地设有分公司，为技术、营销、项目施工、管理高端人才的合作与交流提供无限可能。 康新专长于办公空间、商业空间、工业厂房、数据中心、精品店、金融及医疗等领域的设计与施工。已经服务超过60%的世界五百强企业的办公楼、厂房设计与施工，行业知名度与美誉度俱佳。康新致力于打造成为成就他人的平台。因为精益求精、追求完美的工作品质与效率，员工能获得快速的成长以及拥有跨部门、轮岗工作的机会，康新学院是康新的一张闪亮名片，致力于为每一位康新人提供技术、管理、沟通的培训学习平台，edg被行业尊为建筑装饰行业“黄埔军校”，康新人无论走到哪里，均受到行业的尊重与认可。
全体康新人肩负着“提升人与空间的价值”的使命，秉承“客户至上、创造价值、追求卓越、共担共赢”的价值观，胸怀“成为时代伟大的企业”的美好愿景，永不止步提升客户满意度。一个开放、包容、创新、团结、互助、上进的团队欢迎你的加入！
选择康新，已经是成功的开始。
康新客户：壳牌、苹果、威兹曼、利乐包装、微软、华为、惠普、拜尔、西门子、阿斯利康....
edg (China) Corporation Ltd. is an integrative enterprise, whose services scope includes architectural design, interior decoration design, landscape design, curtain wall design, as well as decoration construction, civil construction, prop production, electromechanical integrated automobile, and intellectualization, etc.
The company gathers leading designers and engineering construction professionals from all over the globe, such as, Hong Kong, the United States, Japan, Europe, Taiwan and mainland China, in order to provide professional services for the requirements of interior design, decoration construction, civil engineering and electromechanical construction of various public buildings. So far edg have already has branches in Tokyo, Hong Kong, Macau, Beijing, Guangzhou, Shenzhen, Wuhan, Chengdu, Hangzhou, etc. Therefore, edg is able to provide unrestricted possibilities (such as cooperation and communication) in technology, marketing, project construction and management for clients.
Specialized in design& construction for office space, commercial space, industrial plant, data center, boutique store, finance and medical field, edg has served over 60% of the world's top 500 enterprises for their office buildings, and industry. moreover, the good work helps edg gained great reputation among clients and industry.
Make others great, is the platform edg aims to provide. As of the pursuit of excellence and terrific work quality and efficiency, employees can obtain rapid growth and opportunities for cross-sectoral and rotational work. edg College is a marvelous business card of edg, dedicated to provid each edg staff with a training and learning platform for technology, management and communication. edg is respected by the industry as the "Huangpu Military Academy" in construction and decoration industry. edg people get respect and recognition by the industry wherever they show up.
An open, inclusive, innovative, united, supportive and progressive team, choosing edg is already the beginning of success.We look forward full of youthful vigor, the courage to accept the challenge for you, join the family of the edg!