客服工程师 Service Engineer, Proc.
广州仪科实验室技术有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:仪器仪表/工业自动化 机械/设备/重工
职位信息
- 发布日期:2012-11-09
- 工作地点:广州
- 招聘人数:1
- 工作经验:三年以上
- 学历要求:大专
- 语言要求:英语熟练
- 职位类别:售前/售后技术支持工程师 电子/电器维修工程师/技师
职位描述
任职要求:
1. 大专以上学历,机械、自动化或其它相关专业;
2. 3~5年工业设备类产品的技术支持或售后服务经验;
3. 良好的中英文表达能力(书面和口语);
4. 善于解决技术问题;
5. 良好的学习能力;
7. 适应经常出差。
工作职责:
1. 产品的组装和调试;
2. 为客户提供产品培训;
3. 与客户保持良好的合作关系;
4. 为客户提供技术指导;
5. 客服数据的统计和分析,帮助提高客服质量;
6. 工业设备总监安排的其它相关工作内容。
Qualifications:
1. College or higher degree in mechanical, automation or similar majors;
2. 3~5 years product or service experience in process or similar products;
3. Proficiency in Chinese & English( Witting and speaking);
4. Good communication skills and service awareness;
5. Good at trouble shooting;
6. Good learning ability;
7. Used to business trip frequently.
Responsibilities:
1. Assembling and Adjusting of new machine;
2. Training in customer side;
3. Repairing or maintain job in customer side;
4. Solve customers' technical problems;
5. Collect and analyze service statistics and help to improve products quality;
6. Other temporary assignments from Process Director.
1. 大专以上学历,机械、自动化或其它相关专业;
2. 3~5年工业设备类产品的技术支持或售后服务经验;
3. 良好的中英文表达能力(书面和口语);
4. 善于解决技术问题;
5. 良好的学习能力;
7. 适应经常出差。
工作职责:
1. 产品的组装和调试;
2. 为客户提供产品培训;
3. 与客户保持良好的合作关系;
4. 为客户提供技术指导;
5. 客服数据的统计和分析,帮助提高客服质量;
6. 工业设备总监安排的其它相关工作内容。
Qualifications:
1. College or higher degree in mechanical, automation or similar majors;
2. 3~5 years product or service experience in process or similar products;
3. Proficiency in Chinese & English( Witting and speaking);
4. Good communication skills and service awareness;
5. Good at trouble shooting;
6. Good learning ability;
7. Used to business trip frequently.
Responsibilities:
1. Assembling and Adjusting of new machine;
2. Training in customer side;
3. Repairing or maintain job in customer side;
4. Solve customers' technical problems;
5. Collect and analyze service statistics and help to improve products quality;
6. Other temporary assignments from Process Director.
公司介绍
We are a successful expanding, globally operating company group with headquarter in southern Germany. With around 600 employees in various international locations, we develop, produce and sell innovative analysis and laboratory equipment and highly complex machines to our international customers in chemical and pharmaceutical industries, as well as in food sector and in research. We are the market leader in this area and our products are trend-setters in the business.
IKA-Works Guangzhou, a wholly owned subsidiary of IKA-Werke GmbH, Germany has been highly successful for several years and we are actively targeting further growth in this area. We offer attractive set of benefits system as well as employee development opportunities to our employees.
To enhance IKA's Laboratory & Analytical instruments as well as Processing equipment, we are looking for qualified talents for these positions.
If you are interested in actively contributing to our continuous growth and success, please send your complete application(curriculum vitae, certificates, photograph, salary demand and starting date) to below address. You can also send your resume to the mailbox mentioned below. For more info about our company, please visit our website: www.ikaasia.com.
IKA®-Works Guangzhou
Human Resources
173-175 Friendship Road
Guangzhou Economic and Technological
Development District
Guangzhou 510730
IKA-Works Guangzhou, a wholly owned subsidiary of IKA-Werke GmbH, Germany has been highly successful for several years and we are actively targeting further growth in this area. We offer attractive set of benefits system as well as employee development opportunities to our employees.
To enhance IKA's Laboratory & Analytical instruments as well as Processing equipment, we are looking for qualified talents for these positions.
If you are interested in actively contributing to our continuous growth and success, please send your complete application(curriculum vitae, certificates, photograph, salary demand and starting date) to below address. You can also send your resume to the mailbox mentioned below. For more info about our company, please visit our website: www.ikaasia.com.
IKA®-Works Guangzhou
Human Resources
173-175 Friendship Road
Guangzhou Economic and Technological
Development District
Guangzhou 510730
联系方式
- 公司网站:http://www.ika.cn
- 公司地址:广州经济技术开发区友谊路173-175号
- 邮政编码:510730
- 联系人:HR
- 传真:(020)82226676