北京招聘

Senior Relationship Officer, Guangzhou 高级客户关系顾问（销售）
[Job Number: CHI000211]

Acquire New to bank customers
Individual customer service assistance
Be a part of the super regional bank growth

ANZ is accelerating the growth of its business in Asia. We realise that our greatest asset is our people. That is why we are creating a unique climate of inspiration, leadership, values and great opportunities that will enable the best in the market to thrive as part of our diverse team.

As a Senior Relationship Officer, you are responsible for the origination and growth of the ANZ Personal and Business Banking proposition in Shanghai. This will deliver sustainable new-to-bank customer growth by deepening customer relationships and building positive relationship with each customer. Adopting a relationship-based selling approach that demonstrates genuine concern for satisfying the needs of customers and proactively determining customer needs and actively selling the Bank's range of transactional and relationship products and services to meet identified needs and closure on referrals will be required. These activities should occur across all areas of interaction with customers.

The candidate should have a good understanding of the broad product range and be able to effectively discuss, complete the sale and/or refer if required. You will develop organisation-based relationships, using excellent customer service skills and ensuring the customer transactional and basic relationship banking requirements are satisfied.

The primary focus is on providing efficient service to individual customers by performing the full range of bank procedures and transactions, including closing the sale. Adhering to policies and procedures is also important.


Qualifications:

Candidates with at least 3 years of relevant work experience with a broad exposure to banking retail business will be perfect for the role. A degree in accounting/finance or equivalent qualification will be preferred. Strong self-management and decision making skills, excellent communication skills (in both English and Chinese) and the confidence to interact with both Chinese and English speakers and to present to larger audiences will be essential. The willingness and drive to act as a mentor to staff across business units, providing sales and marketing, technical and business skills training where required will also be expected of you.

This is an opportunity to undertake a role offering exceptional opportunities for professional development with a broad range of career paths.


"We live in your world."

How to Apply:
Please apply online at

https://anzglobal.taleo.net/careersection/anz_aus_ext/jobsearch.ftl?lang=en&radiusType=K&radius=1&searchExpanded=true&location=240175099&portal=101430233


(select job number: CHI000211 & Location: China)

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