北京招聘

· Monitor recon queues to ensure timely completion of recons as well as meet client SLAs

· Train and understand the process of cash and share reconciliations from beginning to end. If necessary, jump into production to meet client SLA.

· Review accuracy of 3^rd Party Reporting prior to delivery to the client

· Ensure all procedures are updated quarterly

· Ensure all risk controls are being met daily

· Schedule training and BCP coverage for team

· Schedule and maintain vacation time off for staff to ensure adequate coverage for department

· Sign off on packets daily -report any backlog packets daily

· Attend daily control meetings to resolve escalations.

· Escalate data issues that impact delivery of reconciliation to Officer/AVP/VP

· Complete monthly QSR/KPI reporting

· Complete weekly in-depth overstandard review for each reconciliation

· Assist staff in resolution of complex discrepancies/inquiries.

· Ensure timely escalations of aged items including escalation to Officer/AVP/VP

· Task list to be updated bi-weekly prior to 1x1 with Manager

· Complete daily update to Manager

· Minimum of Monthly 1x1 with staff

· Bi-weekly team meetings

· Provide daily mentorship to team and assist them with issues,projects,etc.

· Perform Specialist Interviews

· Update OT database daily/weekly

· Provide OT updates to Officer/AVP/VP

· Complete Management Checklist daily

· Achieve Management Goals as outlined for 2009

· Additional responsibilities upon request

· Plan staff development, create action plan for growth. Complete annual performance appraisals.

· Monitor exceptions to ensure business units are proactively managing exceptions

· Monitor workload/OT across department to ensure proper distribution department wide.

· Act as a resource for internal business groups to ensure timely/accurate information.

Review workflow procedures and recommend/implement process improvements as deemed appropriate.

3. KNOWLEDGE, SKILLS & EXPERIENCE REQUIRED

• BS/BA Degree preferred and 2-3 years Supervisory experience within Financial Services.
• Strong PC skills proficiency with Microsoft Word and Excel.
• Ability and knowledgeable to process on multiple desks within the unit.
• Self motivated and organized individual who has initiative.
• Ability to prioritize workloads in order to meet strict deadlines.
• Assertive decision making skills.
• Team oriented along with good interpersonal skills.
• Strong oral and written communication skills.
• Strong leadership skills/Management skills required.
• Experience with leading projects.