AP ESB Product & Operations Manager
福特汽车（中国）有限公司
- 公司规模：10000人以上
- 公司性质：外资(欧美)
- 公司行业：汽车
职位信息
- 发布日期：2014-02-19
- 工作地点：上海
- 招聘人数：1
- 工作经验：八年以上
- 学历要求：本科
- 职位月薪：面议
- 职位类别：其他
职位描述
Responsibilities:
· Ensure the FAPA region and affiliates achieve ESB revenue / profit / contract volume objectives as per budgeted objectives and stretch objectives as appropriate.
· Lead development of affiliate used car and all-makes (where applicable) ESB products.
· Identify and co-ordinate ESB development for trust-marks in all 11 markets and leverage centralized cross-brand administration / underwriting.
· Manage cross-brand ESB program launch and on-going costs.
· Ensure legal, Insurance Act and corporate compliance for ESB business is maintained in all 11 markets.
· Establish appropriate insurance underwriting processes/procedures to support ESB product implementation/sustainability. Ensure product Loss Ratio performance is regularly monitored and that products are profitable. Make appropriate recommendations to management should actuarial based profit forecasts be unfavorable.
· Negotiate with third party service providers / insurers to provide the required level of services and or products to satisfy the business requirements whilst ensuring maximum potential profit margin for FAPA and the dealers
· Develop/implement strategies for medium/long-term underwriting structures and transitional requirements that maximize sales volumes/revenue, administrative efficiencies, market penetration and profitability/SVA.
· Research/identify products suited to each FAPA market to support growth and business plan objectives.
· Develop / implement ESB products and associated customer provision documentation, third party or in-house administration activities, policy /claims bordereau's to insurer's/ re-insurers etc and ensure legal (and other) compliance is maintained.
· Implement and manage claims approval and payment processes both internal and externally administered.
· Supervise the FAPA ESB Senior Product Analyst.
· Manage administration aspects affecting the Business Systems Renewal activities for SERVIS2 implementation. Review on-going systems/technology to ensure business needs are achieved; prioritize Internal Systems Requests (ISR's) to meet growth commitments.
· Liaise with CSO Directors and ESB Managers in affiliates to support the development of the ESB Business Plan and to ensure that the business performance objectives are met.
· Assist with the development and transition of the ESB business in each affiliate to a project 'Evolution' model.
· International travel to support FAPA markets and develop / identify best practices globally represents approximately 10 % of a standard work year.
Qualifications:
· Experience in actuarial analysis, insurance product development and compliance requirements associated with service related insurance products.
· Knowledge of administrative/financial processes and procedures within Dealerships, Manufacturers, Insurance Underwriters and Consumer Finance organizations.
· Automotive technical background with management/business training or degree.
· Have a demonstrated entrepreneurial mindset, along with new business development experience.
· Be a self-starter and have the ability to take responsibility for key program 'milestones' with minimal supervision.
· Ability to formulate and lead teams and ensure effective communication of deliverables to senior company management.
· Ability to work within a diverse (culturally and functionally) environment.
· Have a willingness to travel within the FAPA region
· Ensure the FAPA region and affiliates achieve ESB revenue / profit / contract volume objectives as per budgeted objectives and stretch objectives as appropriate.
· Lead development of affiliate used car and all-makes (where applicable) ESB products.
· Identify and co-ordinate ESB development for trust-marks in all 11 markets and leverage centralized cross-brand administration / underwriting.
· Manage cross-brand ESB program launch and on-going costs.
· Ensure legal, Insurance Act and corporate compliance for ESB business is maintained in all 11 markets.
· Establish appropriate insurance underwriting processes/procedures to support ESB product implementation/sustainability. Ensure product Loss Ratio performance is regularly monitored and that products are profitable. Make appropriate recommendations to management should actuarial based profit forecasts be unfavorable.
· Negotiate with third party service providers / insurers to provide the required level of services and or products to satisfy the business requirements whilst ensuring maximum potential profit margin for FAPA and the dealers
· Develop/implement strategies for medium/long-term underwriting structures and transitional requirements that maximize sales volumes/revenue, administrative efficiencies, market penetration and profitability/SVA.
· Research/identify products suited to each FAPA market to support growth and business plan objectives.
· Develop / implement ESB products and associated customer provision documentation, third party or in-house administration activities, policy /claims bordereau's to insurer's/ re-insurers etc and ensure legal (and other) compliance is maintained.
· Implement and manage claims approval and payment processes both internal and externally administered.
· Supervise the FAPA ESB Senior Product Analyst.
· Manage administration aspects affecting the Business Systems Renewal activities for SERVIS2 implementation. Review on-going systems/technology to ensure business needs are achieved; prioritize Internal Systems Requests (ISR's) to meet growth commitments.
· Liaise with CSO Directors and ESB Managers in affiliates to support the development of the ESB Business Plan and to ensure that the business performance objectives are met.
· Assist with the development and transition of the ESB business in each affiliate to a project 'Evolution' model.
· International travel to support FAPA markets and develop / identify best practices globally represents approximately 10 % of a standard work year.
Qualifications:
· Experience in actuarial analysis, insurance product development and compliance requirements associated with service related insurance products.
· Knowledge of administrative/financial processes and procedures within Dealerships, Manufacturers, Insurance Underwriters and Consumer Finance organizations.
· Automotive technical background with management/business training or degree.
· Have a demonstrated entrepreneurial mindset, along with new business development experience.
· Be a self-starter and have the ability to take responsibility for key program 'milestones' with minimal supervision.
· Ability to formulate and lead teams and ensure effective communication of deliverables to senior company management.
· Ability to work within a diverse (culturally and functionally) environment.
· Have a willingness to travel within the FAPA region
公司介绍
公司宗旨
打造更美好的世界，让每个人自由移动，追逐梦想
OUR PURPOSE
To help build a better world, where every person is free to move and pursue their dreams.
福特汽车公司作为全球汽车企业之一，提供包括设计、制造、销售高品质的轿车、SUV、卡车、电动车型、林肯品牌豪华车型及相关售后服务，并以先锋创新的品牌精神与Ford+发展计划为指导，建立全时全方位的新型客户关系，重振汽车业务，引领电气化革命，全面推进企业现代化，利用智能网联软件、数据和服务，不断提升客户体验。
今年正值福特汽车公司成立118周年之际，福特秉持“打造更美好的世界，让每个人自由出行，追逐现梦想”的宗旨，到2025年底在电气化业务方面全球投入300亿美金，ALL-IN电气化，并已成立全新电池创新中心Ford Ion Park，投资研发固态电池。面向L4级别自动驾驶，福特第四代自动驾驶测试车已上路，Blue Oval智能科技平台，携手苹果、亚马逊和百度等，打造更智能的生态系统。在Ford+发展计划的指引下，福特汽车正在驶入新的发展之路。
打造更美好的世界，让每个人自由移动，追逐梦想
OUR PURPOSE
To help build a better world, where every person is free to move and pursue their dreams.
福特汽车公司作为全球汽车企业之一，提供包括设计、制造、销售高品质的轿车、SUV、卡车、电动车型、林肯品牌豪华车型及相关售后服务，并以先锋创新的品牌精神与Ford+发展计划为指导，建立全时全方位的新型客户关系，重振汽车业务，引领电气化革命，全面推进企业现代化，利用智能网联软件、数据和服务，不断提升客户体验。
今年正值福特汽车公司成立118周年之际，福特秉持“打造更美好的世界，让每个人自由出行，追逐现梦想”的宗旨，到2025年底在电气化业务方面全球投入300亿美金，ALL-IN电气化，并已成立全新电池创新中心Ford Ion Park，投资研发固态电池。面向L4级别自动驾驶，福特第四代自动驾驶测试车已上路，Blue Oval智能科技平台，携手苹果、亚马逊和百度等，打造更智能的生态系统。在Ford+发展计划的指引下，福特汽车正在驶入新的发展之路。