CSI Program Director, IPTV/Multimedia(爱立信/Ericsson)00000769
Global Services Center 全球服务中心
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:通信/电信/网络设备 电子技术/半导体/集成电路
职位信息
- 发布日期:2014-02-19
- 工作地点:国外
- 招聘人数:若干
- 工作经验:十年以上
- 语言要求:日语良好
- 职位月薪:面议
- 职位类别:技术总监/经理
职位描述
Ericsson Overview:
Ericsson is a world leading provider of communications technology and services. Our offerings include services, consulting, software and infrastructure within Information and Communications Technology for telecom operators and other industries. Today, more than 40 percent of the world’s mobile traffic goes through Ericsson networks in over 180 countries, and we support customers’ networks servicing more than 2.5 billion subscribers. Using innovation to empower people, business and community, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions to help shape a more sustainable world.
We are truly a global company, operating across borders in over 180 countries, offering a diverse, performance-driven culture and an innovative and engaging environment where employees enhance their potential everyday. They share a passion to win and a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning and growth opportunities that allow you to acquire the knowledge and skills necessary to reach your career goals.
We welcome the opportunity to meet you!
Job Summary:
The Program Director will be driving large and complex Professional Services engagements towards one of Ericsson’s customers. Supporting the Engagement Manager and the Key Accounts Manager with extensive telecom and Services knowledge and by taking on both CSR and CFR role
· To drive solution definition, design and implementation leveraging industry best practices and Ericsson knowledge and capabilities
· Contract fulfillment, managing complex integration/transformation programs, actively seeking to improve top and bottom lines with due consideration to Customer satisfaction
· Actively seeking to improve Ericsson business objectives since these programs often have visible impact on the Business Unit and corporate results.
· Take over the overall CSR and CFR role in core-3 in large and complex customer business engagements
· Ensure alignment of the Customer Solution with Ericsson portfolio strategy
· Responsible for dimensioning, and scoping of the customer solution
· To identify potential sales opportunities/ add-on sales
· Set-up, manager and deliver the program as defined in the program as defined in the Program Specification
· Drive the scope definition, cost calculation and planning for different players e.g. internal 3PP’s or Consultant
· Translate, analyze and define customer requirements
· Manage operational relationships with the customer
· Manager the program operational relationship with the customer to achieve a high level of customer satisfaction
· Responsible for the contract execution strategy and risk exposure
· Manage contract changes and/or amendments during the contract execution
· Secure delivery compliance to both contractual and business case requirements
· Drives with assigned solution team the definition of the total customer solution
Core Competences
· Local industry and Standards knowledge
· Ericsson portfolio knowledge
· Standardizations and Framework knowledge
· Program management skills
· Project management skills
· Commercial understanding
· Solution development
· Value creation & Business modeling
Minimum Qualification and Experience Requirements
· Equivalent to at least 10 years of relevant experience in IPTV Multimedia:
o Content Acquisition,
o Video Headend functions,
o Content Delivery Systems,
o Core IP network transport, Access networks (e.g., QAM-based, IP based), and Home Networks.
o Expertise in emerging IP-based video delivery systems in multi-screen environments is critical. Video Network and/or Operations leadership experience with a Cable Operator, video content creator or other Service Provider is a plus.
· Ability to build strong Customer Relationships at C-Level (IT, Engineering, Marketing, Finance etc., and has strong communication skills.
· A strong background in the domain she/he is assigned to as well as Telco industry acumen and strong understanding of Telco Business Processes and complex organizations.
· A proven track of successful delivery projects. Has been the head of complex transformation delivery project, leading a team 20+ people in a multicultural environment and with an off-shore/on-site delivery model.
· Willing to help and coach their team, to interact with them and to support them for the professional growth. Has experience in asset and/or organization set-up and growth.
· Deep exposure on solution shaping and in sales activities (Statement of Work, estimation tools, contractual negotiation, scope refinement), as well as scope and change request management
· Ready to travel, work and potentially to be re-located in any Country of the Region.
· Ability to speak Japanese and a strong knowledge of the Japanese market and culture is a mandatory requirement.
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公司介绍
我们提供针对电信运营商和其它行业的信息通信服务、软件与基础设施。
爱立信提供的网络承载着全球40%以上的移动业务,我们为运营商提供支持的网络正在为超过20亿用户提供服务。
我们在全球180个国家拥有超过10万名员工。
爱立信于1876年创立,总部设在瑞典斯德哥尔摩。
2011年公司收入达2269亿瑞典克朗(350亿美元)。
爱立信在斯德哥尔摩和纳斯达克证券交易所挂牌上市。