北京 [切换城市] 北京招聘北京客服及技术支持招聘北京客服经理(非技术)招聘

高级客户服务经理(Senior Account Manager)

触动传媒

  • 公司规模:150-500人
  • 公司性质:合资(欧美)
  • 公司行业:广告

职位信息

  • 发布日期:2012-08-17
  • 工作地点:上海-静安区
  • 招聘人数:若干
  • 工作经验:五年以上
  • 学历要求:本科
  • 语言要求:英语精通
  • 职位类别:客服经理(非技术)  

职位描述

工作职责:

l 对广告项目进行有效管理,与创意人员及销售人员保持实时沟通,确保项目按计划有序进行;

l 对各类会议纪要、信件及工作进度(WIP)进行准确地报告、记录及归档;

l 准确把握并传达客户意图,清晰完整地向客户转达公司的服务方案;

l 对创意设计进行监督与评估,并向客户提出策略性的指导使其理解如何使用和来衡量TM的工作,与客户建立良好的关系;

l 准确传达或推销创意设计,以显示公司是一家专业的媒体公司。

l 对部属进行监督和管理,保证团队成员的工作绩效和个人成长。


应聘要求:

l 具备良好的中英文读写能力;

l 有良好的团队精神,性格开朗,乐观,善于与人沟通;

l 学习能力强,注重细节,工作努力,有良好的时间观念;

l 乐于接受挑战,喜欢尝试新事物,适应变化;

l 有良好的创新意识,熟悉市场营销策略的制定与实际操作;

l 热爱广告及媒体行业,有4年广告公司(广告、数位或媒体公司)工作经验者优先。

Responsibilities:
n Effective project management resulting in timely delivery of client projects, smooth working process throughout CRTV development & uploading, and good communication with Sales throughout the project.
n Accurately reporting, recording, and filing meeting agreements, correspondences, and work in progress.
n Evaluate whether CRTV work delivers on brief or not, and start providing strategic guidance to clients on how to use and judge TM work to build good, professional relationship with clients
n Present/ sell creative work and TM services appropriately to help present TM as a professional media company
n Manage and oversee subordinates to ensure their work quality and growth


Requirements:
n Good English and Chinese oral and written skills
n A team player with positive attitude, good communication & interpersonal skills, good time management, eager to learn and help, detail-oriented with high integrity
n Enjoys challenges and likes exposure to new things and change
n Appreciates creativity, understands importance of Sales, and basics to client-servicing with dedication to delivery high quality results
Has a passion for the advertising and media industry with 4 year plus agency working experiences (advertising, digital or media)

公司介绍

触动传媒公司简介
Company Information

Transforming Advertising
Established in 2003, Touchmedia aims to use state-of-the-art touchscreen technology to transform advertising by making it more involving for consumers. Our first use of this expertise is in the “Q” interactive touch screen system for headrests in taxis.

互动媒体,乐趣多多的创新媒体
触动传媒成立于2003年,一直为改变枯燥乏味的媒体广告环境而努力。通过高科技互动荧屏技术,我们成功让媒体信息和内容从受众被动接受到主动获取,进行了一次绚丽“锐变”。 我们率先在出租车头枕后安装互动荧屏系统,让广大消费者在枯燥的路途上体验不一样的乐趣。

History
Technological Leadership
Touchmedia was founded by Chinese American entrepreneur Micky Fung in 2003, when he recognized the opportunity to reach an upscale audience, in more involving, entertaining and effective ways, using interactive touchscreens.
The screens were launched in Touchmedia’s home market, Shanghai, in May, 2007. In 2008, the company launched its system , which proved to be a major success. The company then deployed units in Guangzhou and Shenzhen.

公司历史
科技的领跑者
这是一个梦想成真的故事,美籍华裔企业家冯晖中先生最早发展了这个高科技创见,他发现利用互动荧屏技术,可以获得更高的受众参与性、娱乐性以及高效性、并有机会接触到高收入人群。于是,在2003年创立了触动传媒,开始了他的梦想之旅。
2007年5月上海,首批互动荧屏正式面世。2008年,北京开始拓展业务并及时地运用自己的互动技术,获得了巨大成功。因此得到了北京市人民政府颁发的2008社会公益媒体杰出贡献奖。同年,触动传媒的互动荧屏开始在广州和深圳地区安装,梦想开始扬帆远航。

Entertainment, Information and Advertising That Is Not Boring.
Touchmedia’s “Q” system is a touch-sensitive color LCD screen installed in the back of the taxicab headrest. Most media are 1 way. “Q” creates two way communication between advertisers and consumers by providing entertainment, information and unique interactive experiences.
Underlying this strategy is the idea that advertising can be fun, interesting and engaging for consumers, using the same types of games, quizzes, demonstrations and reference material they normally seek out for fun or information.

告别单调,广告也可以让您开心愉快
我们致力于让您体验开心充满乐趣的广告,只需点击安装在出租车头枕背后的触摸式LCD屏幕,您就可以开始前所未有的娱乐广告体验了。大部分媒体是单向传播的,触动传媒的互动荧屏系统通过提供娱乐信息,生活资讯以及独特互动体验的双向交流方式,为您搭建轻松娱乐的互动平台。
相信您也一定认为——广告是可以变得乐趣无穷、引人入胜的。所以,我们通过休闲游戏、趣味问答、产品展示以及有效资讯等内容,来满足您对于信息和乐趣的需求。

Four Interrelated Parts to the Business
Whilst our core focus is the interactive touchscreens, we have 3 other parts to our business, all targeting a similar up-market, white collar, educated and aspirational demographic.
1. In Taxi Interactive Touchscreens
2. In Taxi Posters
3. Beijing In-Taxi Magazine

触动传媒四大媒体平台
以互动荧屏为核心,整合其他3项相关媒体,共同针对同一个市场——高学历、高收入、高消费的白领人群。打造专业高效的广告传播平台。
1.出租车内互动荧屏
2.出租车内海报
3.北京出租车内杂志

Community Service – A Responsibility and an Honour
We reserve a significant amount of our space for community service, charity or public oriented programmes. Our medium is uniquely effective at conveying detailed, complex messages, in involving and memorable ways. At Touchmedia we strongly believe this applies as much to charities and social programmes as it does to commercial ones.
We are proud and pleased at the success of the many programmes we have run for IKg More, , Jet Li’s One Foundation, environmental programs and over 100 more, smaller efforts.
We see this ongoing activity as both a responsibility and an honor and were delighted that our endeavors were recognized in the past by the Beijing Government’s “Media Award for Community Service.”

公益慈善——责任与荣耀齐肩
我们在互动荧屏上长期保留了媒体资源,专门用来作为公益、慈善或是公共项目信息的发布平台。通过各种绝妙的创意方式,我们能有效地传递更多细致复杂的信息,并让乘客们对此印象深刻,融入其中。我们坚信,在公益慈善领域,触动传媒的互动技术能够提供与传统媒体同样多的贡献。
触动传媒曾参与并宣传了多背一公斤、李连杰壹基金、环保调查和诸如“环保亦酷”等……100多项公益慈善项目,我们对此既感到骄傲和自豪。
目前,我们仍有许多公益项目正在进展中,这无疑是责任与荣耀的齐肩。北京市人民政府还曾给我们颁发了“社会公益媒体杰出贡献奖”殊荣,激励我们为公益慈善事业继续努力。

联系方式

  • 公司地址:上海市余姚路339号3楼
  • 邮政编码:200042
  • 联系人:万小姐