北京招聘

职位描述
What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.
KEY RESPONSIBILITIES
主要职责
Job Summary – (Role Summary)
工作概述﹣(职位概述)
• Handles the billing and receiving of payments in all outlets in a timely, accurate and profession manner which ensures guest satisfaction and minimizes losses to the hotel. Assists the food and beverage team with food and beverage preparation, service and clearing and cleaning in peak times.
及时、准确和专业的处理所有餐厅的账单和收款，确保客人的满意度和将酒店的损失降到最低。在餐厅的高峰期协助餐饮队伍的餐饮准备，服务和清理清洁工作。
• Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
• 遵守当地的卫生和安全法规，或其它适用的规定，以及品牌规范和当地的规章制度。
Essential Duties and Responsibilities – (Key Activities of the role)
主要职责﹣(职务的主要工作)
• Professionally handle enquiries billing and payment of bills in compliancy with the hotel’s established policies and procedures
按照酒店的规章制度专业的处理询问，结账和付款。
• Strictly adhere to the hotel’s established policies and procedures with regard to the handling of payments, credit, house funds and shift hand over
严格遵守酒店的规章制度处理与付款，信用，住房积金和交接班相关的事宜。
• Ensure that sufficient stocks of checks, printed materials, cigarettes and small denotation are available at all times in the outlet
确保餐厅随时储备足够的账单，印刷品，香烟和小的标志。
• Verify the postings made by the wait staff on the pre-checking terminals and where necessary to make amendments to items billed, number of guests, etc in accordance with the hotel’s established policies and procedures
验证服务员在预检机上输入的账目，必要时按酒店的规章制度更改账单的项目，客人数量等。
• Account for all guests in numerical sequence, including those received from and/or handled over to other cashiers as well as voided and/or cancelled checks
所有客人账户按顺序编号，包括那些从其他出纳处收到或发给其他出纳的账单，以及废除和取消的账单。
• Ensure the charged bill is checked against room number and name in accordance with computer listing prior to posting
确保按房号检查已收款的账单，并在输入系统前按计算机上的清单命名。
• Ensure that all work is balanced at the end of each shift and that the total, balances with the computer’s total
确保每班结束时总账，余款和计算机的总数等所有的账目平账。
• Inform the Food and Beverage Superviser of any problems encountered during shift and also clearly document in the outlet’s log book. In urgent cases, call the Income Auditor immediately, or in the absence the Manager on Duty
通告餐饮部上级领导在当班期间遇到的所有问题，并在餐厅日志上予以记录。在遇到紧急事件时，立即打电话给收入审计员，或在收入审计员缺席时联系值班经理。
• Ensure that the cashier workstation is tidy and clean at all times
确保出纳工作台随时整洁
职位资格和技能
Ideally, you'll have
REQUIRED QUALIFICATIONS
资格
Required Skills –
技能要求
• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
持有当地政府规定的含酒精饮品知识课程证书或食品服务许可证或有效的健康或食品上岗证。
• Able to read and write English
能够读写英语。
Qualifications –
学历
• High School.
高中学历
Experience –
经历
• Cash handling or food service experience preferred.
拥有处理或食品服务经历者优先考虑。

我们的工作不同并且喜好不同，但是我们都同样对生活充满着激情。因此，我们承诺为所有激情澎湃的员工提供“尽炫自我”的空间，将把洲际酒店集团建成一个员工们愿意投身于工作之中的地方，就如同他们乐于将精力、热情和执着专注于他们的喜好那样。

现在就递上你的简历，申请你在洲际的职业生涯！