北京招聘

REPORTS TO: Boutique Manager

LOCATION: Chengdu

Major Responsibilities:

• Assist the Boutique Manager in managing daily store operations, store manpower planning and management
• Interact with customer and build strong relationship
• Ensure a high standard of customer service within the store
• Organize well CRM and customer complain handling in the store
• Manage in store visual merchandising and inventory control
• Maintain a good staff relation in order to generate a high level of morale and enthusiasm
• Assist to conduct product, sales and service training
• Store administration work supporting
• Other duties assigned by Boutique Manager

Requirements & Capabilities:

• Tertiary educated with at least 3 years of relevant management experience in high-end fashion, luxury industry or in similar capacity
• Strong business sales sense with solid analytical skills
• Ability to lead and drive performance and customer service
• Good customer relationship management skills
• Excellent spoken and written English and Chinese. French or Japanese is a plus
• Must be a good team player, pleasant, service oriented and self motivated
• Strong leadership, interpersonal and communication skills
• Hands on computer knowledge of MS office

公司地址：上海市淮海中路283号香港广场29楼
邮政编码： 200021

A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs more than 14,000 people worldwide.
Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management.
The company perpetuates the transmission of exceptional know-how through strong territorial presence that respects people and nature, a source of exceptional materials.
Fifteen artisanal métiers nurture the creativity of the house, whose collections are presented in over 300 stores around the world.
爱马仕始于1837年，是一家忠于传统手工艺并集创作、手工制作与销售于一体的法国家族企业，如今在全球雇佣超过14,000名员工。秉持可持续发展和精益求精的精神，爱马仕以其有效的管理制度，培养出每位员工独立自主的工作方式。将以人为本和重视资源的理念深入到方方面面，爱马仕对品质的坚持和其精湛工艺，也得以代代延续和传承。十五种部类都满载爱马仕的无限创造力，并被呈现在全球300多家专卖店中。