Post Sales Engineer
亚美亚（中国）通讯设备有限公司
- 公司规模：500-1000人
- 公司性质：外资(欧美)
- 公司行业：通信/电信运营、增值服务
职位信息
- 发布日期：2013-12-29
- 工作地点：香港
- 招聘人数：1
- 工作经验：一年以上
- 学历要求：硕士
- 职位类别：售前/售后技术支持工程师
职位描述
An individual contributor who provides remote post-sales support of software and/or hardware systems, sub-systems and/or applications for customers or field personnel utilizing telephone and remote diagnostic capabilities.
May provide support to end user installations, configurations, upgrades and migrations through basic problem solving and troubleshooting.
May include supporting 3rd party products and occasional on-site support. Analyzes symptoms, logs and date required to resolve issues of low to medium complexity
Deals with routine to low to medium complex problems or issues
Proposes and monitors the implementation of solutions for customer reported incidents. Has limited independence and can identify additional sources when required
Able to determine and develop approaches to solutions within a limited scope
Usually follows established practices and procedures
Typically requires an Associate or Bachelors degree in Computer Science or Electrical
Engineering is preferred or a Technical Certification, intermediate product training plus 1-3 of related experience.
May provide support to end user installations, configurations, upgrades and migrations through basic problem solving and troubleshooting.
May include supporting 3rd party products and occasional on-site support. Analyzes symptoms, logs and date required to resolve issues of low to medium complexity
Deals with routine to low to medium complex problems or issues
Proposes and monitors the implementation of solutions for customer reported incidents. Has limited independence and can identify additional sources when required
Able to determine and develop approaches to solutions within a limited scope
Usually follows established practices and procedures
Typically requires an Associate or Bachelors degree in Computer Science or Electrical
Engineering is preferred or a Technical Certification, intermediate product training plus 1-3 of related experience.
公司介绍
Are you looking for a job that will give you ample opportunity and space to grow? Do you long for a dynamic challenging working environment with an organization exciting?
Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than 1 million businesses worldwide, including more than 90 percent of the FORTUNE 500 (R), use Avaya solutions for IP Telephony, Unified Communications, Contact Centers and Communications-Enabled Business Processes. Avaya Global Services provides comprehensive service and support for companies, small to large. For more information visit the Avaya Web site: http://www.avaya.com.
Avaya公司面向企业提供智能通信解决方案，帮助其提升业务，获取市场优势。全球100多万家企业，包括90%以上的财富500强企业，采用了Avaya的IP语音通信、统一通信、联络中心和通信驱动业务流程解决方案。Avaya全球服务部为各种规模的企业提供全面的服务与支持。欲了解更多Avaya公司信息，请浏览公司全球网站http://www.avaya.com，和中国公司网站 www.avaya.com.cn.
Please apply in complete confidence via e-mail with current and expected salary, marking reference on resume or envelope.
Or write to us.
Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than 1 million businesses worldwide, including more than 90 percent of the FORTUNE 500 (R), use Avaya solutions for IP Telephony, Unified Communications, Contact Centers and Communications-Enabled Business Processes. Avaya Global Services provides comprehensive service and support for companies, small to large. For more information visit the Avaya Web site: http://www.avaya.com.
Avaya公司面向企业提供智能通信解决方案，帮助其提升业务，获取市场优势。全球100多万家企业，包括90%以上的财富500强企业，采用了Avaya的IP语音通信、统一通信、联络中心和通信驱动业务流程解决方案。Avaya全球服务部为各种规模的企业提供全面的服务与支持。欲了解更多Avaya公司信息，请浏览公司全球网站http://www.avaya.com，和中国公司网站 www.avaya.com.cn.
Please apply in complete confidence via e-mail with current and expected salary, marking reference on resume or envelope.
Or write to us.