北京招聘

Responsible for:Provides the daily operations support for the company's computer systems;

Reports to:OPS Head;

Main activities:

1)Periodically operation process: Processing the daily, weekly, monthly and yearly cycles for all production

application systems. Provide general process analysis and make recommendations for improvements;

2)Monitoring the production processes to ensure they are running in accordance with the predefined schedule;

3)Trouble shooting: distinguish between application database, operating system, network, and hardware problems and

properly taking ownership of issues through to resolution;

4)Documenting serious processing issues for correction by the development teams;

5)Completing daily logs to ensure that all applications processing is recorded and to report any issues that are

in need of attention from the users, including security audit logs;

6)Ensure that all output from production processes is of the highest quality;

7)Providing reporting capabilities to the business users on a planned and adhoc basis;

8)Assist the systems development teams with testing related tasks defined within the approved project plans;

9)Monitoring the disk space availability prior to the processing to ensure there is sufficient space for the

applications to run;

10)Support of Office Audit process, execution and monitoring;

11)Network Administration -defining new Users, performing system backups, configure PCs and printers, problem

solving, network monitoring etc;

12)English and Chinese verbal and written skills

Good working knowledge of Microsoft products including Enterprise Windows, Excel, SQL and coding experience.

Have well developed skill sets aligned to Customer Service, Problem Solving, Priority Management and organisational Awareness.
Advantage if Microsoft Certified

Advantage if having experience of Auditing and Data security.

Internal contact:The business users and IT/OPS/BA/Finance teams in China and Australia.

External contact:Program partners and third party service providers.

Typical Experience:Tertiary qualifications in Information Technology and / or relevant industry experience. Have

at least 3 years experience working in computer, data centre operations or Infrastructure in a small to medium size organisation.

Others:Will be trained in Sydney for months.

Pinpoint 公司创办于1984年, 总部位于澳大利亚悉尼市, 是亚太区最先进的奖励积分管理公司和市场信息运用专家。公司致力于帮助本土及跨国公司的客户设计并管理忠诚和激励计划 ，旨在提高其员工、客户和销售网络的积极性和忠诚度，最终达到提升业绩和利润的目的。

Pinpoint 是一个富有创意的市场营销公司，它首创了亚太区第一个常旅客积分计划(Qantas,，1985)，和世界上最早的积分加现金的兑奖方式 (Commonwealth Bank, 1993)，曾获50多项国际营销大奖。Pinpoint 拥有6,000万美元打造的先进数据管理系统,全球顶级的客户忠诚管理团队及25年的市场经验。Pinpoint 运用现代化电子商业数据，为国际一流的银行，电信运营商, 航空公司和各行各业的商户提供精准的市场信息和客户忠诚激励方案。重要客户包括美国运通公司，VISA, 澳大利亚四大银行中的三大银行,台湾的中国信托等四大银行。被Visa誉为世界上最好的信用卡增值服务商。

2010年，Pinpoint 与交通银行合作，推出了太平洋信用卡的“倍多分”积分奖励计划，服务全中国超过2,000万太平洋信用卡用户。相关运作网站：http://www.extrapoints.cn & http://vip.beiduofen.com.cn


目前，Pinpoint 在澳大利亚、新西兰，印度、中国台湾、及中国大陆地区有分支机构。 业务覆盖客户忠诚管理、营销战略及策略制定、数据库开发管理、电子商务、旅行计划，娱乐票务、网络零售，分期支付，电子支付，礼品卡、预付卡和呼叫中心业务等等。


中国分公司网站：http://www.pinpointchina.com
                                http://www.extrapoints.cn
                                http://vip.beiduofen.com.cn
澳洲总公司网站：http://pinpoint.benefits.com.au