北京招聘

Relationship Manager, Retail Banking-Shanghai

[Job Number: CHI000580]

· Determine and deliver on customer needs
· Develop and absorb retail priority customer
· Excellent customer service skills

ANZ is accelerating the growth of its business in Asia. ANZ realises that our greatest asset is our people. That is why we are creating a unique climate of inspiration, leadership, values and great opportunities that will enable the best in market to thrive as part of our diverse team.

We're exploring new and better ways to progress the business with energy and enthusiasm. Backed by a proud and established heritage, we're on a journey creating a super regional bank. Connected by integrity and clarity of strategy, there is a real sense of excitement about the future.

We believe a vibrant, diverse and inclusive workforce is a business advantage. We support our people to progress and value the unique perspectives, experiences and skills of all employees regardless of gender, age, cultural background, disability, sexual orientation, family and caring responsibilities, and religion. We are proud to be recognised as an employer of choice by our communities.

The Relationship Manager will proactively determining customer needs and actively sell the bank's range of transactional and relationship products and services to meet identified needs and close on referrals. These activities should occur across all areas of interaction with customers. Having a good understanding of the broad product range and be able to effectively discuss, complete the sale and or refer will be required. The candidate will develop organisation-based relationships, using excellent customer service skills and ensuring the customer's transactional and basic relationship banking requirements are satisfied.

You will also provide efficient service to individual customers by performing the full range of bank procedures and transactions, including closing the sale. Sharing information and learning experiences in branch team meetings will also be essential.

Qualifications:
- A degree in accounting/finance or equivalent qualification
- At least 3-5 years of relevant work experience in retail banking with a broad exposure to banking preferred
- Strong self-management and decision making skills
- Excellent communication skills (in both English and Chinese) and the confidence to interact with both Chinese and English speakers and to present to larger audiences
- A well developed lateral thinking ability and the confidence to take initiative, identify opportunities for improvement, and implement these improvements
- Proven business development experience and achievement in China
- Strong relationship network and influencing skills
- Sales and marketing experience
- Skilled in spoken and written English & Mandarin

This role provides an opportunity to work in a Global environment and offers exceptional prospects for professional development with a broad range of career paths. The possibilities are endless. It's a place where the determined can succeed, the willing can grow and together, we can prosper.

We connect you to your world of opportunities.

How to Apply:

Please apply online at

https://anzglobal.taleo.net/careersection/anz_aus_ext/jobsearch.ftl?lang=en&radiusType=K&radius=1&searchExpanded=true&location=240175099&portal=101430233

(Select job number: CHI000580 & Location: China)

澳新银行，作为全澳四大银行之一，拥有超过170年的经营历史。同时，在亚太区域，澳新银行已在26个国家地区拓展了其分支机构，为个人和企业客户提供全方位的金融服务。
澳大利亚和新西兰银行(中国)有限公司作为最早进入中国市场的外资银行之一，在北京、上海、广州和重庆, 成都，青岛设有分行，同时入资上海农村商业银行和天津银行成为战略合作关系。致力于成为亚太区领先银行，澳新银行（中国）更注重在中国市场的发展，真诚欢迎各位优秀的业界英才的加盟，与澳新银行（中国）一同创造美好明天！