北京招聘

Characteristic:

- Motivating&Inspiring

- Good Communication Skill

- Well-organized

- Disciplined

- Detail-oriented

- Sense of Cooperation

Goals:

- Support and assist National Service Manager's work to make service department profitable

- Organize regional service process

- Monitoring service quality and improve Service Work efficiency

- Achieve service contract in his region

- Contact headquarter service department to solve technical problems

Main tasks/ Skills/ Responsibilites:

- Offer support and guidance to service engineers in his region

- Taking care of escalating service issues, direct contact and communicate with customers/engineer/headquarter support

- Arrange engineers for installation and get acceptance

- Update information in database system

- Report to National Service Manager

- Support other area installations or difficult installations

- Follow up the service issues until the "call" is closed

Mullermartini马天尼公司成立于1946年，是全球领先的印后加工设备供应商，一直致力于推动图书杂志行业的自动化和数码进程。马天尼公司在瑞士、德国、美国和中国都有生产基地，服务网络遍及多个国家和地区，业务涉及骑马钉、胶装、精装图书以及数码印刷的整个流程，为客户提供图书制作的一体化解决方案。