行政副管家-北京朝阳悠唐皇冠假日酒店(职位编号:Hotel03105)
六洲酒店管理(上海)有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:酒店/旅游 餐饮业
职位信息
- 发布日期:2012-08-05
- 工作地点:北京-朝阳区
- 招聘人数:若干
- 职位类别:管家部经理/主管
职位描述
City:北京市朝阳区三丰北里3号
职位描述
What is your passion? Whether you are into tennis, shopping or karalke, at IHG we are interested in you.
Crowne Plaza Beijing Chaoyang U-Town is an upper, upscale internationally branded & managed hotel in a central location by the East 2nd Ring Road.
It is located close to the CBD, the Embassy district, many shopping centres, corporate headquarters, the Sanlitun entertainment precinct & easy access to the Beijing Subway Line 2.
The hotel’s 5-star facilities are complemented by exceptional Conference & Events facilities, including a pillar less ballroom, a wedding chapel & a variety of flexible meeting spaces.
Key Responsibilities
Directs the work assignment of supervisory and non-supervisory personnel
Monitors Housekeeping personnel to ensure guests receive prompt and courteous service
Monitor Housekeeping personnel to ensure rooms, and particularly those of priority members, known repeat guests and other VIP’s receive special attention
Informs other operating departments of Housekeeping matters, which concern notably the Front Office, to ensure accurate room status, in addition to communicating with Engineering and the Laundry
Schedules routine inspections by supervisors, of all housekeeping areas including occupied and non-occupied rooms
Inspects guest rooms in all Housekeeping areas on a regular basis to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced / refurbished as required
Appraise appearance, discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary
Follows up on progress of agenda items covered in regular meetings
Ensures Housekeeping personnel are familiar with in house facilities for the purpose of assisting guests
Maintains a steady flow of communication to the Executive Housekeeper on all matters affecting the Housekeeping Department
Supervises outside contractors to ensure contractual compliance
Ensures that consumption of guest supplies is under control
Assists in monitoring and controlling Housekeeping procedures including lost and found, key control, security and emergency procedures, health and safety for employees and guests
Works with the Executive Housekeeper on routine cleaning programs including spring cleans, etc
Acts on behalf of the Executive Housekeeper in his / her absence as assigned
职位资格和技能
Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments
Communicate well to ensure effective shift hand-over
Actively participate in wider hotel meetings
Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication
公司介绍
现在就递上你的简历,申请你在洲际的职业生涯!