Senior Account Manager
北京天昊久其商贸有限公司
- 公司规模:50-150人
- 公司性质:民营公司
- 公司行业:贸易/进出口
职位信息
- 发布日期:2012-07-30
- 工作地点:北京
- 招聘人数:1
- 工作经验:八年以上
- 学历要求:本科
- 语言要求:英语熟练
普通话熟练 - 职位类别:客服经理(非技术)
职位描述
The primary function and purpose of this position本职位的主要功能:
-Development, management and optimization of MBCL CAC biz plans and procedures
-Achieve biz target(P&L, new services development, client satisfaction)
-Achieve high level service standards and levels
-Discuss with all related parties to generate solution to resolve business problem efficiently
-Responsible for new project setup management and 3rd party/internal coordination;
-New client acquisition is nice to have
Work-related Skill / Competency 与工作相关的技能
Expertise in CRM, Direct Marketing.
Know how in Customer services, Call center, Multi service center
Strong communication skill as well as presentation skill;
Good in English written and speaking skill;
Be familiar with MS-office, especially in Word, Excel, PowerPoint;
Working experience in Automobile industry is preferred ;
Working experience in global agency is preferred
Soft Skill / Competency 其他能力
Outstanding personal communication skill;
Outstanding in building up and maintain relationships with client
Strong self-motivation
Excellent organization and coordination capability;
Logical thinking;
Good team player;
Task and result oriented with passion;
Be proactive, initiative;
Bearable on OT and travel to delivery job on time;
Presentable, knowledgeable;
-Development, management and optimization of MBCL CAC biz plans and procedures
-Achieve biz target(P&L, new services development, client satisfaction)
-Achieve high level service standards and levels
-Discuss with all related parties to generate solution to resolve business problem efficiently
-Responsible for new project setup management and 3rd party/internal coordination;
-New client acquisition is nice to have
Work-related Skill / Competency 与工作相关的技能
Expertise in CRM, Direct Marketing.
Know how in Customer services, Call center, Multi service center
Strong communication skill as well as presentation skill;
Good in English written and speaking skill;
Be familiar with MS-office, especially in Word, Excel, PowerPoint;
Working experience in Automobile industry is preferred ;
Working experience in global agency is preferred
Soft Skill / Competency 其他能力
Outstanding personal communication skill;
Outstanding in building up and maintain relationships with client
Strong self-motivation
Excellent organization and coordination capability;
Logical thinking;
Good team player;
Task and result oriented with passion;
Be proactive, initiative;
Bearable on OT and travel to delivery job on time;
Presentable, knowledgeable;
公司介绍
优质的服务,优秀的管理,良好的沟通。