北京 [切换城市] 北京招聘北京客服及技术支持招聘北京客服经理(非技术)招聘

Senior Account Manager

北京天昊久其商贸有限公司

  • 公司规模:50-150人
  • 公司性质:民营公司
  • 公司行业:贸易/进出口

职位信息

  • 发布日期:2012-07-30
  • 工作地点:北京
  • 招聘人数:1
  • 工作经验:八年以上
  • 学历要求:本科
  • 语言要求:英语熟练
    普通话熟练
  • 职位类别:客服经理(非技术)  

职位描述

The primary function and purpose of this position本职位的主要功能:

-Development, management and optimization of MBCL CAC biz plans and procedures
-Achieve biz target(P&L, new services development, client satisfaction)
-Achieve high level service standards and levels
-Discuss with all related parties to generate solution to resolve business problem efficiently
-Responsible for new project setup management and 3rd party/internal coordination;
-New client acquisition is nice to have

Work-related Skill / Competency 与工作相关的技能

Expertise in CRM, Direct Marketing.
Know how in Customer services, Call center, Multi service center
Strong communication skill as well as presentation skill;
Good in English written and speaking skill;
Be familiar with MS-office, especially in Word, Excel, PowerPoint;
Working experience in Automobile industry is preferred ;
Working experience in global agency is preferred

Soft Skill / Competency 其他能力

Outstanding personal communication skill;
Outstanding in building up and maintain relationships with client
Strong self-motivation
Excellent organization and coordination capability;
Logical thinking;
Good team player;
Task and result oriented with passion;
Be proactive, initiative;
Bearable on OT and travel to delivery job on time;
Presentable, knowledgeable;

公司介绍

优质的服务,优秀的管理,良好的沟通。