北京招聘

Description

Ericsson Overview:

Ericsson is a world leading provider of communications technology and services. Our offerings include services, consulting, software and infrastructure within Information and Communications Technology for telecom operators and other industries. Today, more than 40 percent of the world’s mobile traffic goes through Ericsson networks in over 180 countries, and we support customers’ networks servicing more than 2.5 billion subscribers. Using innovation to empower people, business and community, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions to help shape a more sustainable world.

We are truly a global company, operating across borders in over 180 countries, offering a diverse, performance-driven culture and an innovative and engaging environment where employees enhance their potential everyday. They share a passion to win and a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning and growth opportunities that allow you to acquire the knowledge and skills necessary to reach your career goals.

<Description of the Unit >

We welcome the opportunity to meet you!

Position Summary: [Reference CCM – Purpose of Job Role]

We are looking for a HR Direct Agent to receive and answer HR related queries of managers and employees.

The role is based in <City> reporting to the <Position>.
Responsibilities & Tasks: [Reference CCM - Job role specific competencies, responsibilities and tasks]

You will also:
· Provide and deliver actual and easily accessible information about HR processes, products and terms of employment
· Handle HR inquiries in a proactive and service oriented manner
· Analyse, categorize and log the received inquiries according to defined procedures
· Handle complaints and feedback
· Proactively collect, study and share relevant HR information with colleagues
· Provide operational knowledge to projects


Qualifications

Position Qualifications: [CCM plus local input]
· Bachelor degree, preferably within HR
· Presentation and communication skills
· Proactive, service oriented mind-set
· Analytical skills
· Proficient in Microsoft Office
CONTACT
<Name>
<Phone number>
<email>

Publish Date: <Publish Date>
Closing Date: <Closing Date>

<Internal/ External Recruitment>

Employment type: <Employment Type>

To apply this position, please visit

https://tas-ericsson.taleo.net/careersection/2/jobdetail.ftl?job=1360290&lang=en&sns_id=gmail

爱立信是全球领先的通信技术与服务提供商。我们致力于通过各种高效实时的解决方案打造网络社会，让世界各地的人们能够在可持续发展的社会中更加自由地学习、工作和生活。

我们提供针对电信运营商和其它行业的信息通信服务、软件与基础设施。
爱立信提供的网络承载着全球40%以上的移动业务，我们为运营商提供支持的网络正在为超过20亿用户提供服务。

我们在全球180个国家拥有超过10万名员工。
爱立信于1876年创立，总部设在瑞典斯德哥尔摩。
2011年公司收入达2269亿瑞典克朗（350亿美元）。
爱立信在斯德哥尔摩和纳斯达克证券交易所挂牌上市。