北京招聘

Position:Lincoln Parts Claim & Warranty Parts Return Coordinator

Job Description & Qualificationsl

Support supervisor to develop Lincoln China parts warranty policy
Develop the Lincoln parts warranty claim process based on existing warranty management system
Manage dealer parts warranty claim on daily basis
Monitor and analyze parts quality concern based on the warranty claim database
Report critical quality concern to global upstream quality management system
Develop warranty parts return policy for quality issues
Develop warranty parts return policy for logistic issues

Develop functionality in PANDA and SERVIS2 to support warranty parts return management
Coordinate with vehicle warranty and parts warranty team on the parts return mechanism
Return parts storage planning
Plan and conduct regular return parts audit in dealers and 3PL
Oversee the return parts destroy

No. of years of experience:1 to 3 years
Preferred previous experience:Service warranty management or service parts warranty management experience is preferred
Area of professional exposure (technical skills)Proven sales planning or sales analysis experience
Job specific skills:Proficient in English reading, writing and speech. Proficient in computing operating, especially Excel, Word, and E-mail system.

公司宗旨
打造更美好的世界，让每个人自由移动，追逐梦想
OUR PURPOSE
To help build a better world, where every person is free to move and pursue their dreams.


福特汽车公司作为全球汽车企业之一，提供包括设计、制造、销售高品质的轿车、SUV、卡车、电动车型、林肯品牌豪华车型及相关售后服务，并以先锋创新的品牌精神与Ford+发展计划为指导，建立全时全方位的新型客户关系，重振汽车业务，引领电气化革命，全面推进企业现代化，利用智能网联软件、数据和服务，不断提升客户体验。

今年正值福特汽车公司成立118周年之际，福特秉持“打造更美好的世界，让每个人自由出行，追逐现梦想”的宗旨，到2025年底在电气化业务方面全球投入300亿美金，ALL-IN电气化，并已成立全新电池创新中心Ford Ion Park，投资研发固态电池。面向L4级别自动驾驶，福特第四代自动驾驶测试车已上路，Blue Oval智能科技平台，携手苹果、亚马逊和百度等，打造更智能的生态系统。在Ford+发展计划的指引下，福特汽车正在驶入新的发展之路。