北京招聘

PRINCIPAL ACCOUNTABILITIES:

n Monitor daily TSR center operation and ensure Policy & Procedure is followed and complied by every TSR center team members, and implement corrective action against any discipline misconduct.

n Leverage QA team to monitor daily sales activity, identify violation case and implement corrective action.

n Conduct investigation and make judgement when there is interest conflict between different TSRs/TSR sub teams, e.g. customer ownership issue, performance recognition issue.

n Monitor and ensure various productivity and performance KPI is achieved by TSR supervisors and their own team members.

n Execution of various sales campaign, promotion program and other activities in TSR teams.

n Develop necessary measure and program to stimulate morale, cultivate the ambiance of the high engagement and team spirit among the work place.

n Other responsibility being assigned.

EXPERIENCE, KNOWLEDGE, SKILLS, ABILITIES:

1. Minimum 5-year managerial experience in Telesales Centre or Sales & Customer Service department in B2B industry.

2. Managerial experience in e-commerce or sizable direct sales centre is preferable.

3. An analytical, creative and proactive thinker with strong communication skill, capable of managing through leadership and persuasive approach.

4. Strong execution in multiple tasks environment and excellent skill in communicating, coordinating and co-working with different functional counterparts.

5. Self-motivated, Detail-oriented, strong sense of justice and willing to work under pressure with sales target and a dynamic environment.

6. College degree or above.

7. Efficient at Spoken & Written English.

华夏邓白氏成立于2006年，由近两百年历史的美国邓白氏和华夏信用集团合资成立，是中国领先的商业洞察及风险管理服务提供商。凭借数据与分析能力，赋能企业高效增长。通过我们的高价值商业洞察，帮助企业提升营收、削减成本、管控风险以及实现业务转型。运用实时动态的企业身份标识、邓白氏数据云以及我们的解决方案，为数千家在华跨国集团及中国本土企业提供及时、准确、富有洞察力的全球商业信息，以及定制化风险管理解决方案。

Founded in 2016, Huaxia Dun & Bradstreet is a joint venture of Dun & Bradstreet and Huaxia Credit in China. As a leading business insight and risk management service provider, it focuses on helping customers improve their performance through the power of data and analytics.

With these valuable insights, customers can accelerate revenue, reduce cost, manage risk, and transform their businesses. Leveraging our Live Business Identity, the Dun & Bradstreet Data Cloud and our range of solutions, we provide accurate, timely and insightful global business information as well as customized risk management solutions.

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