零售店铺主管
阿尔弗雷德登喜路（上海）贸易有限公司
- 公司规模：150-500人
- 公司性质：外资(欧美)
- 公司行业：批发/零售 贸易/进出口
职位信息
- 发布日期：2014-04-24
- 工作地点：昆明
- 招聘人数：1
- 工作经验：五年以上
- 语言要求：英语一般
- 职位类别：店长/卖场经理/楼面管理
职位描述
工作职责：
l 销售工作
担任店铺管理工作，带领店铺完成销售任务的的相关考核指标
l 人员管理
1. 店铺人员的日常管理。包括排班，考勤，加班等相关工作
2. 开展团队建设活动，建立团队协作精神，确保员工积极的工作状态
3. 了解和发现店铺人员管理中的问题，及时予以改进和解决
4. 注重培养及选拔优秀的店铺人才
l 客户服务
1. 提高客户对品牌的满意度及忠诚度
2. 确保店铺员工售前和售后服务，主动、及时了解客户的需求和反馈信息
3. 有效地处理客人的意见和投诉
l 店铺日常运营
1. 进行每日工作检查，及时发现并解决存在的问题
2. 处理店内营运行政，包括：人员，货品，库存，陈列等
3. 能独立承担委派工作和责任
4. 确保店铺正常运营，及时反馈店铺和商场的信息
5. 和相关部门保持有效，及时的沟通
l 培训相关
配合及协助进行员工培训，包括产品知识、服务质量、基本英语及电脑操作等，以提高店铺员工综合素质，提升销售能力以达成销售目标
l 其他
协助完成店铺其他相关事宜
职位要求:
l 性别：无
l 年龄: 28~35
l 工作经验: 五年以上零售行业经验，至少一年店铺管理经验
l 行业相关经验: 具服装，化妆品等零售行业经验，有奢侈品行业经验优先
l 语言要求: 普通话标准，会简单英语口语尤佳
l 教育背景: 高中学历及以上
l 性格: 仔细认真，具有团队协作精神，可以在压力下工作
l 其他: 形象气质佳，有亲和力
公司介绍
Alfred Dunhill Limited is part of Richemont, one of the world’s leading luxury goods groups, whose other brands include Cartier, Van Cleef & Arpels, Piaget, Vacheron Constantin, Jaeger-LeCoultre, IWC and Montblanc.
People
Today Alfred Dunhill is a truly global company employing over 1,000 people worldwide.
Alfred Dunhill is a business that displays Entrepreneurial Expertise in how it operates. A business that is full of people who are capable, creative, and decisive. People who take calculated risks, who innovate, and who contribute to making Alfred Dunhill an enjoyable, exciting and empowering place to work.
Brand
Alfred Dunhill has five main retail regions: Europe, Asia Pacific, China, Japan and the United States. We have over 180 stores and over 3,500 wholesale points of sale around the world.
The product categories within which we work are: Menswear, leathergoods, men’s jewellery, writing instruments, timepieces, gifts and games.
Our Jobs
Due to the extensive nature of our business, we encompass as wide a spectrum of skills, talents, expertise and experiences as you might expect to find in multinational organisations many times our size. This gives very real meaning to that well used phrase, "our employees are our most valuable asset". In dunhill's case this is absolutely true, our success is entirely due to the skills of our team. No two people's aspirations, expectations or attitudes to work are completely alike. Some of our employees are very ambitious with their sights set on higher management. Others find job satisfaction in exercising administrative skills; ensuring the organisation runs smoothly; in practising craftsmanship; in extending their design skill; and in serving and advising our customers. It is the combination of these very different qualities and skills to a common purpose that has proved so successful, and ultimately to everyone's mutual advantage.
All new employees to the Company will benefit from an induction which communicates further the history and philosophy of the brand and our strategy for the future. At dunhill we try to ensure our people are developed quickly and meet their full potential. Career development and succession planning means that individuals are given the opportunity to experience new challenges and attain their personal career aspirations. To this end, we have in place an appraisal process and a learning and development programme.
People
Today Alfred Dunhill is a truly global company employing over 1,000 people worldwide.
Alfred Dunhill is a business that displays Entrepreneurial Expertise in how it operates. A business that is full of people who are capable, creative, and decisive. People who take calculated risks, who innovate, and who contribute to making Alfred Dunhill an enjoyable, exciting and empowering place to work.
Brand
Alfred Dunhill has five main retail regions: Europe, Asia Pacific, China, Japan and the United States. We have over 180 stores and over 3,500 wholesale points of sale around the world.
The product categories within which we work are: Menswear, leathergoods, men’s jewellery, writing instruments, timepieces, gifts and games.
Our Jobs
Due to the extensive nature of our business, we encompass as wide a spectrum of skills, talents, expertise and experiences as you might expect to find in multinational organisations many times our size. This gives very real meaning to that well used phrase, "our employees are our most valuable asset". In dunhill's case this is absolutely true, our success is entirely due to the skills of our team. No two people's aspirations, expectations or attitudes to work are completely alike. Some of our employees are very ambitious with their sights set on higher management. Others find job satisfaction in exercising administrative skills; ensuring the organisation runs smoothly; in practising craftsmanship; in extending their design skill; and in serving and advising our customers. It is the combination of these very different qualities and skills to a common purpose that has proved so successful, and ultimately to everyone's mutual advantage.
All new employees to the Company will benefit from an induction which communicates further the history and philosophy of the brand and our strategy for the future. At dunhill we try to ensure our people are developed quickly and meet their full potential. Career development and succession planning means that individuals are given the opportunity to experience new challenges and attain their personal career aspirations. To this end, we have in place an appraisal process and a learning and development programme.
联系方式
- 公司网站：http://www.dunhill.com
- 公司地址：上海市淮海中路796号2号楼
- 邮政编码：200020
- 联系人：人力资源部