北京招聘

Job Summary:

1. 口齿伶俐、思维清晰、团队意识强、亲和力强。

2. 具有良好的语言沟通能力及电话客服技巧。

3. 有较强的敬业精神及学习能力，良好的应变能力。

4. 善于分析、有迅速定位问题及解决问题的能力。

5. 工作严谨细致、有责任心，性格开朗、善于自我解压。

6. 大专及以上学历，应届毕业生亦可。有相关工作经验者佳。

Key Job Responsibilities:

(Duties may include, but not limited to all or some of the following)

1. 执行日常呼入、呼出电话业务的处理工作。

2. 负责客户信息咨询、热线咨询、产品咨询及疑难问题的解答工作。

3. 接听客户电话时必须使用文明用语，符合项目FAQ及话术流程。

4. 提供客户快速、准确及专业的解答和服务需求。

5. 参与部门的各项培训及考核，提升专业知识及技巧。

6. 服从直接上级领导的工作安排和管理。

Job Qualifications:

Education: 大专及以上学历。

Skills/Knowledge: 有相关客服技巧佳，医学背景佳。

Experience: 相关工作经验者佳。

Why Syneos HealthTM? Join a game-changing global company that is reinventing the way therapies are developed and commercialized. Created through the merger of two industry leading companies - INC Research and inVentiv Health - we bring together more than 21,000 clinical and commercial minds to create better, smarter, faster ways to get biopharmaceutical therapies to patients. Teaming with some of the most talented professionals in the industry, you'll gain exposure and work in a dynamic environment where you'll be supported with comprehensive resources including emerging technologies, data, science and knowledge sharing. Grow your career with a global company committed to shortening the distance from lab to life.