外包项目经理
联合服务(香港)有限公司
- 公司规模:150-500人
- 公司性质:外资(非欧美)
- 公司行业:计算机服务(系统、数据服务、维修)
职位信息
- 发布日期:2012-08-31
- 工作地点:上海-静安区
- 招聘人数:若干
- 工作经验:二年以上
- 语言要求:英语良好
- 职位类别:项目经理
职位描述
岗位职责:
1、有效的领导和管理TS部门;
2、执行并审查公司的技术支持标准和政策及文档结构;
3、与第三方进行沟通,并根据客户的需求制定专业的解决方案,建议及提供相关服务;
4、确保部门成员能为客户及内部员工提供最专业的IT服务;
5、供应商的管理及谈定供应商签约事宜;
6、部门日常管理,包括费用控制,团队成员KPI考核,等;
7、通过各种政策,激励和鼓励团队成员不断提高部门工作效率;
8、与其他经理合作,共同达到公司的目标;
9、负责招聘工作及部门成员的培训,考核部门成员的工作情况及公司交办的其他任务;
10、有ITO和BPO项目管理经验;
11、在外包服务和项目交付运营方面提供解决方案与实施对策
12、评估草案执行情况,并将具体执行情况以报告形式反映到服务绩效考核模块中;
13、根据公司最终批准的管理方案,协助合同的变更,业务的发展及服务合同的签订。
岗位要求:
1、3年以上IT服务交付领域工作经验,包括IT基础设施管理、网络管理、系统集成等方面;
2、在设计/系统集成的局域网/广域网和应用与IT / ITES等领域有丰富经验,2年以上的服务等级领域、基础设施管理及解决方案和市场定位方面的相关经验;
3、熟悉ITIL实施的相关流程,(有领导服务团队达到公司目标的IT服务管理经验者优先)
4、3年以上顾客谈判经验及领导、管理经验;
5、在IT服务/系统集成/ ITSM等领域有良好的技术背景, 在ITIL /资讯科技审计/氧化铟锡/跨国公司等应用层面有丰富知识;
6、良好的中英文沟通和协调能力,能在强压下工作并同时管理多个项目的进程;
7、擅长团队管理,熟悉各国文化并愿意承担相应的责任;
8、善于贯彻公司标准化以及管理架构,有MNCS应用经验者优先考虑。
We are continuously looking for potential candidates in various fields
for our customers for our executive search assignments. In search we
change the suitable candidates from different sources and can also
confidentially contactpeople who have informed us that they are
interested in new careers and have sent us an unsolicited application.
ACV and a short cover letter are always welcomed. In the letter, please
specify your goals. We treat your information with the strictest
confidence and will not disclose it to outsiders for any reason without
your consent. Any references you may have mentioned in your unsolicited
application may be contacted by us in confidence only when the
application process is being finalized and our client is considering
selecting you.
1、有效的领导和管理TS部门;
2、执行并审查公司的技术支持标准和政策及文档结构;
3、与第三方进行沟通,并根据客户的需求制定专业的解决方案,建议及提供相关服务;
4、确保部门成员能为客户及内部员工提供最专业的IT服务;
5、供应商的管理及谈定供应商签约事宜;
6、部门日常管理,包括费用控制,团队成员KPI考核,等;
7、通过各种政策,激励和鼓励团队成员不断提高部门工作效率;
8、与其他经理合作,共同达到公司的目标;
9、负责招聘工作及部门成员的培训,考核部门成员的工作情况及公司交办的其他任务;
10、有ITO和BPO项目管理经验;
11、在外包服务和项目交付运营方面提供解决方案与实施对策
12、评估草案执行情况,并将具体执行情况以报告形式反映到服务绩效考核模块中;
13、根据公司最终批准的管理方案,协助合同的变更,业务的发展及服务合同的签订。
岗位要求:
1、3年以上IT服务交付领域工作经验,包括IT基础设施管理、网络管理、系统集成等方面;
2、在设计/系统集成的局域网/广域网和应用与IT / ITES等领域有丰富经验,2年以上的服务等级领域、基础设施管理及解决方案和市场定位方面的相关经验;
3、熟悉ITIL实施的相关流程,(有领导服务团队达到公司目标的IT服务管理经验者优先)
4、3年以上顾客谈判经验及领导、管理经验;
5、在IT服务/系统集成/ ITSM等领域有良好的技术背景, 在ITIL /资讯科技审计/氧化铟锡/跨国公司等应用层面有丰富知识;
6、良好的中英文沟通和协调能力,能在强压下工作并同时管理多个项目的进程;
7、擅长团队管理,熟悉各国文化并愿意承担相应的责任;
8、善于贯彻公司标准化以及管理架构,有MNCS应用经验者优先考虑。
We are continuously looking for potential candidates in various fields
for our customers for our executive search assignments. In search we
change the suitable candidates from different sources and can also
confidentially contactpeople who have informed us that they are
interested in new careers and have sent us an unsolicited application.
ACV and a short cover letter are always welcomed. In the letter, please
specify your goals. We treat your information with the strictest
confidence and will not disclose it to outsiders for any reason without
your consent. Any references you may have mentioned in your unsolicited
application may be contacted by us in confidence only when the
application process is being finalized and our client is considering
selecting you.
公司介绍
联合服务UST是一家高速发展的IT服务供应商,致力于整合行业资源向客户提供全面的IT运维、IT构架管理、行业咨询、软件应用等解决方案。自2008年成立至今,已帮助超过100家以上的《财富》500强企业战略规划、管理和实施相关业务。目前,UST的业务覆盖了基于大中华区的主要一二线城市和部分三线城市,并将足迹扩展至亚太区的10多个国家及地区。区域内,UST拥有或直接合作的有超过600位专业工程师、50多个现场支持团队及40余位IT咨询师,业已发展成为初具规模的以人才、产品及服务为核心的大中型企业。
UST旗下拥有联合汇、联合智囊团、YB等多个发展平台,对内打造多元化的工作团队,创造出尊重和包容每一个人的积极协作式环境;对外群贤毕集整合业界资源,致力于成为领先行业的风向标。我们愿意为每一位怀揣梦想的年轻人创造机会,使其成为企业发展源源不断的动力,同时,希望每一位成员能认识自身角色的重要性并努力提高其价值。UST的人才观将会把机会留给那些愿意重视自己,重视公司发展,重视身边同事并为之努力的人。
我们拥有创造力和前瞻性兼备的专业人士和积极向上且正能量爆棚的工作团队,也拥有惬意、充满生机的工作环境,每年一次的旅游和年终晚会更是你大展风采的时刻。年终奖、绩效奖、高温费、生日礼物什么的我们都有。梦想那么大,世界只会向那些有目标和远见的人让路。趁年轻,敢出众,我们寻找最与众不同的你!
UST,只用真诚和专业打动你!
As for you, you just need to trust UST!
United Service Technology(Hong Kong) Co., Ltd. (UST for short) established the representative office in Shanghai in 2008. UST is committed to integrating all the IT resources to provide customers with comprehensive solutions with regards to IT operation, IT architecture management, IT strategy consulting and application development and maintenance.
So far, we have served for more than 100 Fortune 500 companies with strategy planning, IT management and application implementation. Our service coverage ranges from Hong Kong, Beijing, Shanghai, Taipei, Guangzhou, Tianjin, Shenzhen, Wuhan, Shenyang, Chengdu to other first-tier, second-tire cities and some third-tier cities. We also expand our services to some other Asia-Pacific countries like Singapore and Japan. Now, We have grown into a large enterprise who has hundreds of professionals and focuses on talents, products and services.
UST has developed multiple platforms, including ThinkGreat, United Think Tank, and YB, to create an in-house team with diverse backgrounds and a cooperative environment where respects and inclusions are embraced. We also incorporate professional resources from external parties, making every effort to grow into an edge leading flagship of this industry. Meanwhile, UST encourages every member to recognize their own significance, thus their personal values would be maximized. The talent philosophy of UST is to retain opportunities for those who not just think highly of their own but also the company’s growth and co-workers’ hard work.
We have the most innovative and forward looking professionals, the most positive thinking teams, and also the most energetic boss and partners. Our annual outing and annual gala are definitely going to give a best moment of the year. Oh, by the way, we also provide annual bonuses, performance bonuses, and high-temperature allowances and birthday gifts. As long as the big dream exists, the world will always pave the way for those who have missions and wisdoms in heart. Feel free to stand out and celebrate youth. We will be waiting here, just the unique YOU. Let’s work together to create a better future!
UST旗下拥有联合汇、联合智囊团、YB等多个发展平台,对内打造多元化的工作团队,创造出尊重和包容每一个人的积极协作式环境;对外群贤毕集整合业界资源,致力于成为领先行业的风向标。我们愿意为每一位怀揣梦想的年轻人创造机会,使其成为企业发展源源不断的动力,同时,希望每一位成员能认识自身角色的重要性并努力提高其价值。UST的人才观将会把机会留给那些愿意重视自己,重视公司发展,重视身边同事并为之努力的人。
我们拥有创造力和前瞻性兼备的专业人士和积极向上且正能量爆棚的工作团队,也拥有惬意、充满生机的工作环境,每年一次的旅游和年终晚会更是你大展风采的时刻。年终奖、绩效奖、高温费、生日礼物什么的我们都有。梦想那么大,世界只会向那些有目标和远见的人让路。趁年轻,敢出众,我们寻找最与众不同的你!
UST,只用真诚和专业打动你!
As for you, you just need to trust UST!
United Service Technology(Hong Kong) Co., Ltd. (UST for short) established the representative office in Shanghai in 2008. UST is committed to integrating all the IT resources to provide customers with comprehensive solutions with regards to IT operation, IT architecture management, IT strategy consulting and application development and maintenance.
So far, we have served for more than 100 Fortune 500 companies with strategy planning, IT management and application implementation. Our service coverage ranges from Hong Kong, Beijing, Shanghai, Taipei, Guangzhou, Tianjin, Shenzhen, Wuhan, Shenyang, Chengdu to other first-tier, second-tire cities and some third-tier cities. We also expand our services to some other Asia-Pacific countries like Singapore and Japan. Now, We have grown into a large enterprise who has hundreds of professionals and focuses on talents, products and services.
UST has developed multiple platforms, including ThinkGreat, United Think Tank, and YB, to create an in-house team with diverse backgrounds and a cooperative environment where respects and inclusions are embraced. We also incorporate professional resources from external parties, making every effort to grow into an edge leading flagship of this industry. Meanwhile, UST encourages every member to recognize their own significance, thus their personal values would be maximized. The talent philosophy of UST is to retain opportunities for those who not just think highly of their own but also the company’s growth and co-workers’ hard work.
We have the most innovative and forward looking professionals, the most positive thinking teams, and also the most energetic boss and partners. Our annual outing and annual gala are definitely going to give a best moment of the year. Oh, by the way, we also provide annual bonuses, performance bonuses, and high-temperature allowances and birthday gifts. As long as the big dream exists, the world will always pave the way for those who have missions and wisdoms in heart. Feel free to stand out and celebrate youth. We will be waiting here, just the unique YOU. Let’s work together to create a better future!
联系方式
- 公司地址:地址:span华贸中心3号楼