500强急聘-SAP顾问-英语熟练
上海任仕达人才服务有限公司
- 公司规模：150-500人
- 公司性质：外资(欧美)
- 公司行业：专业服务(咨询、人力资源、财会)
职位信息
- 发布日期：2013-11-17
- 工作地点：苏州
- 招聘人数：若干
- 工作经验：三年以上
- 学历要求：大专
- 语言要求：英语熟练
英语熟练 - 职位类别：项目主管 项目经理
职位描述
SAP Applications
Job holder will be mainly responsible for day-to-day operational support, enhancements, projects contribution in SAP area. He/she will be closely working with SAP teams in other global services centres in Europe to serve the business globally.
Main tasks & responsibilities
1) Provide day-to-day operational support for incidents, requests, making sure response & resolution is meeting SLA (Service Level Agreement) target.
2) Identify reoccurring issues and perform root cause analysis, targeting to bring about continuous system improvement.
3) Integrate to business key user network to incorporate effective two-way communications for any relevant issues, improvements & actions follow-up.
4) Provide consultancy to business, clarify new business requirement.
5) Involved into solution assessment, design and later on testing in line with level Change processes.
6) Participate in projects where there is a need.
7) Global shared responsibility of service with peer team members from other Service Centers in Europe.
8) Create and maintain documentation and training material.
Requirements
1) Bachelor degree or above in IT related major or business administration.
2) Good domain know-how on business processes in area of SAP.
3) At least 2~3 years’ experience (project or user support) in SAP module. (for senior positions 5+ years required.)
4) Good interpersonal skills & team player.
5) Good English communication skills both for verbal and written. (CET 4 or above required)
6) Good knowledge on IT processes, e.g. ITIL
7) Willing to travel, domestically and internationally.
Job holder will be mainly responsible for day-to-day operational support, enhancements, projects contribution in SAP area. He/she will be closely working with SAP teams in other global services centres in Europe to serve the business globally.
Main tasks & responsibilities
1) Provide day-to-day operational support for incidents, requests, making sure response & resolution is meeting SLA (Service Level Agreement) target.
2) Identify reoccurring issues and perform root cause analysis, targeting to bring about continuous system improvement.
3) Integrate to business key user network to incorporate effective two-way communications for any relevant issues, improvements & actions follow-up.
4) Provide consultancy to business, clarify new business requirement.
5) Involved into solution assessment, design and later on testing in line with level Change processes.
6) Participate in projects where there is a need.
7) Global shared responsibility of service with peer team members from other Service Centers in Europe.
8) Create and maintain documentation and training material.
Requirements
1) Bachelor degree or above in IT related major or business administration.
2) Good domain know-how on business processes in area of SAP.
3) At least 2~3 years’ experience (project or user support) in SAP module. (for senior positions 5+ years required.)
4) Good interpersonal skills & team player.
5) Good English communication skills both for verbal and written. (CET 4 or above required)
6) Good knowledge on IT processes, e.g. ITIL
7) Willing to travel, domestically and internationally.
公司介绍
www.randstad.cn
联系方式
- 公司地址：梅园路77号
- 邮政编码：200070