Job Purpose

工作目的

Restaurant Floor Managers/supervisor train and develop productive and customer-service-oriented employees, schedule employees to meet productivity needs based on schedules and projected sales, project the best in customer service throughout the restaurant, operate the restaurant efficiently so that no inventoried items are wasted in production or service and maintain accurate counts of inventories and store cash.

In short, the floor manager/supervisor must operate as the jack-of-all-trades, with a hand in every aspect of the restaurant's operation.

Responsibilities

责任

o Demonstrate that serving the customer comes first at all times, and emphasize that belief to employees.

o Manage the employees within the restaurant at all times, ensuring that every customer gets greeted and treated with the very best service, food and experience possible.

o Ensure enough employees to provide prompt, customer-pleasing service while still making profit off of the sales for the period.

o Resolve customer issues and provide relevant support to staff in resolving customer complaints to keep up standards of service

o Ensure customers receive their service and food promptly

o Ensure that restaurant staff are adequately trained for their positions and have a thorough understanding of the duties associated with their jobs.

o Prepare schedules that balance the cost of labor against the projected sales for the period they are covering

o Maintain proper inventories; ensure compliance with proper cash control procedures; and complete related accounting and administrative reports as needed.

o Oversee the financial administration of the store.

o Ensure that employees follow policies and do not overuse inventoried product, ensuring accurate inventory counts, overseeing and ensuring accurate transactions at the register and keeping accurate records of cash on hand are all keys to ensuring that the company remains financially profitable.

o Check the average ticket delivery time of foods & beverages. Check all takeout orders are accurate before signing off.

克里那瑞餐饮服务有限公司是来自加拿大的专业高端宴会定制公司，自1986年在加拿大温哥华成立以来，已有25年的历史。2009年，我们组建了北京的团队。我们客户有各国大使馆，跨国公司，奢侈品品牌……我们为客户提供最为专业的五星级宴会定制服务。
无论您是拥有多年经验的宴会，酒店，会展，公关从业人员；还是刚刚踏出校门，准备在这个行业里施展拳脚的职场新人，克里那瑞餐饮服务（北京）有限公司都会是您的最佳选择。
这里有来自全球各地的优秀餐饮酒店从业人员，这里有世界顶尖宴会的策划执行团队，这里还有您理想的工作氛围，您所希望的发展平台。如果您对您的英文没有自信，我们的加拿大同事将耐心的教您英文；如果您对对红酒知识情有独钟，我们的酒水部门同事将为您讲解红酒世界的神秘；如果您致力在厨师行业大展拳脚，来自奥地利的行政总厨会将他环游世界所积累的顶尖美食经验传授给您。并且有机会前往我们的加拿大总部进行交换培训！我们将根据您的经验，爱好，性格特点，为您打造专属的培训计划，职业规划。
投入 创新 尊重 热情 欢乐 是我们共同的行为准则和价值导向。
我们享受我们的工作，我们尊重我们的同事，我们是一只年轻，充满活力和热情的团队。
在这里，您会发现您的伟大创意不会受到太多条框制度的束缚，您会发现与团队的沟通前所未有的愉悦。您的所有提议都会受到我们的重视，认可和支持。我们没有繁冗的等级之分，我们享受平等的工作环境，每位员工对我们来说都是极大的财富。我们尊重我们的客户，同事，同行，供应商……
在这里，您的福利将得到很好的保障。我们为您提供可观的薪水；我们按照国家规定标准为您足额缴纳社会保险，住房公积金；我们有基于季度评估基础上的季度分红；我们有丰厚的年终奖金；安全放心的美味工作餐；完善年假制度；让您的生活没有后顾之忧。
在这里，我们给您提供完善的晋升计划。如果您是一名餐厅服务员，那么一年以后，您可能成为我们的餐厅主管，可能成为我们的宴会协调员……只要您是优秀的人才，您的晋升将不受部门和工作时限的限制。
工作之余，我们的活动更是丰富多彩。员工年会，日常聚会，集体旅游……一切都是为了享受工作给我们带来的快乐。
还犹豫什么呢，赶快加入我们的团队吧！
公司地址: 北京市朝阳区香江路6号 观唐广场一层 （香江北路与京密路交界处， 近孙河公交车站/地铁站）