Customer Service Intern Japanese focus-00101
北京国际（SOS）救援中心
- 公司规模：500-1000人
- 公司性质：外资(欧美)
- 公司行业：医疗/护理/卫生
职位信息
- 发布日期：2012-08-20
- 工作地点：天津
- 招聘人数：若干
- 工作经验：在读学生
- 学历要求：本科
- 语言要求：日语熟练
英语熟练 - 职位类别：日语翻译 客服专员/助理(非技术)
职位描述
The Job
We are seeking responsible, organized and self motivated individuals to join us as a Customer Service Intern in our Tianjin International SOS Clinic Front Desk Unit. The incumbent will be responsible for,
1. Provide 5 star quality service and participate in quality improvements relating to client services, with particular focus on the Japanese Business
2. Answer telephone calls and manage inquiries for all client groups
3. Provide Japanese language translation during medical consultations and related services
4. Support daily organization and tasks of the front desk, to ensure efficient service in line with company policies and procedures
5. Provide accurate billing/invoicing for all services delivered and all client groups, manage cash handling and complete daily documentation and reporting
The Person
1. Undergraduate student or above
2. Good command of Japanese, English and Chinese
3. Study or work experience in Japan is a plus
4. Good computer skills
5. Good customer service mindset and strong team work spirit
We are seeking responsible, organized and self motivated individuals to join us as a Customer Service Intern in our Tianjin International SOS Clinic Front Desk Unit. The incumbent will be responsible for,
1. Provide 5 star quality service and participate in quality improvements relating to client services, with particular focus on the Japanese Business
2. Answer telephone calls and manage inquiries for all client groups
3. Provide Japanese language translation during medical consultations and related services
4. Support daily organization and tasks of the front desk, to ensure efficient service in line with company policies and procedures
5. Provide accurate billing/invoicing for all services delivered and all client groups, manage cash handling and complete daily documentation and reporting
The Person
1. Undergraduate student or above
2. Good command of Japanese, English and Chinese
3. Study or work experience in Japan is a plus
4. Good computer skills
5. Good customer service mindset and strong team work spirit
公司介绍
International SOS (http://www.internationalsos.com) is the world’s leading medical and security services company operating from over 700 sites in 70 countries with 10,000 employees, led by 1,100 physicians and 200 security specialists. Our global services include medical and risk planning, preventative programs, in-country expertise and emergency response for travelers, expatriates and their dependents of over 70 percent of the Fortune 500 companies.