北京招聘

Job Responsibilities

• Develop business opportunities with a Strategic Account

• Account management includes account plan development, contact management strategy, communication strategy development, BU alignment, project milestone review, critical issue escalation and close-loop tactical execution. Initiate customer product road show, set up executive appointment, manage QBR meeting, forecast and backlog related business planning.

• Account plan requires updates at least once a quarter to refresh customer roadmap, organization, contact, challenges, revenue projection and competitors’ progress. Measurement is to identify every opportunity prior to competitors thru exemplary customer partnership.

• Contact management: Develop contact and executive coverage plan to have broader customer contact. It should at least include key account sales for LCM, ID, engineers, product manager, marketing, procurement, quality and executives in business units that are relevant to our touch IC products. Accountable for communicating company value proposition in every identified contact.

• Communication strategy: Communicate customer expectation and requirement crystal clear to Business Unit thru sales tools and related internal stakeholders. Collect feedback from internal stakeholders to create collaborative wisdom message draft. After proper approval, send message back to set accurate customer expectation.

• BU alignment: Provide weekly comprehensive customer status report and set up weekly call to close-loop every open issue.

• Project milestone review, critical issue escalation and close-loop tactical execution: Identify impacts, critical path and challenge for success, plug key dates and action plan to internal system and tactically execute improvement plan to close-loop every issue.

• Executive appointment: Leverage company executive visits and major exhibition event to create executive appointments.

• QBR: Participate in QBR to identify gaps among Cost, Technology, Market Trend, Quality and fulfilment category; Initiate and execute continuous improvement plan tactically.

• Competitor tracking: Real time provision of competitors’ information / samples

• Contract management: Manage contractual gaps for successful contract signing

• Provide weekly customer summary and proactively report critical issues to internal customers.

• Incidents management: Collect feedback, identify potential impacts and escalate timely

Required Qualifications

• Minimum 10 years of sales experience with LCM customers and China mobile OEM account with proven track record

• Bachelor or Master degree in Electronics Engineering

• Good knowledge of China mobile market

• Strong team work spirit, high integrity and self-driven

• Good written and oral English

• Project management experience is a plus

• Strategize and execute well

• Willing to travel overseas and locally

Synaptics is the pioneer and leader of the human interface revolution, bringing innovative and intuitive user experiences to intelligent devices. Synaptics’ broad portfolio of touch, display, biometrics, voice, audio, and multimedia products is built on the company’s rich R&D, extensive IP and dependable supply chain capabilities. With solutions designed for mobile, PC, smart home, and automotive industries, Synaptics combines ease of use, functionality and aesthetics to enable products that help make our digital lives more productive, secure and enjoyable. (NASDAQ: SYNA) *****************