北京 [切换城市] 北京招聘北京互联网/电子商务/网游招聘北京网络工程师招聘

System Support Engineer(爱立信/Ericsson) 00034134

Global Services Center 全球服务中心

  • 公司规模:500-1000人
  • 公司性质:外资(欧美)
  • 公司行业:通信/电信/网络设备  电子技术/半导体/集成电路

职位信息

  • 发布日期:2012-08-02
  • 工作地点:武汉
  • 招聘人数:若干
  • 学历要求:本科
  • 语言要求:英语熟练
    普通话熟练
  • 职位类别:售前/售后技术支持工程师  网络工程师

职位描述

Description
Responsibilities
- Provide technical support for Ericsson WCDMA system and solution
- Working with assigned Customer Support Request;
- Perform problems isolation and product faults identification
- Participate in global support case handling process
- Provide onsite support and troubleshooting
- Perform knowledge transfer to internal staff
- Handle various levels (high, detail & low) of documentations and Knowledge Based Article
- Provide Emergency Support for Ericsson WCDMA system.
- Interact with external and internal customer(s) during various stages of support and implementation

Qualifications
Qualification and Competence Requirements
- At least bachelor degree in Telecommunication, Computer Science, Electronic Engineering or equivalent
- Self-motivation, have strong sense of responsibility & team work spirit
- Good communication ability
- Independent but also a good team player with strong interpersonal and presentation skills
- Good customer management skill and able to deal with difficult and complex situations
- A quick learner with excellent implementation skill, drawing upon one's creativeness and resourcefulness
- Fluent in spoken & written English and Chinese.

To apply this position, please visit http://ericsson.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=00034134

公司介绍

爱立信是全球领先的通信技术与服务提供商。我们致力于通过各种高效实时的解决方案打造网络社会,让世界各地的人们能够在可持续发展的社会中更加自由地学习、工作和生活。

我们提供针对电信运营商和其它行业的信息通信服务、软件与基础设施。
爱立信提供的网络承载着全球40%以上的移动业务,我们为运营商提供支持的网络正在为超过20亿用户提供服务。

我们在全球180个国家拥有超过10万名员工。
爱立信于1876年创立,总部设在瑞典斯德哥尔摩。
2011年公司收入达2269亿瑞典克朗(350亿美元)。
爱立信在斯德哥尔摩和纳斯达克证券交易所挂牌上市。