课程顾问--Course Consultant(职位编号:CC-HZXS)
华特迪士尼(上海)有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:娱乐/休闲/体育
职位信息
- 发布日期:2013-09-26
- 工作地点:杭州-萧山区
- 招聘人数:若干
- 工作经验:一年以上
- 学历要求:本科
- 语言要求:英语良好
- 职位类别:培训/课程顾问 客户代表
职位描述
迪士尼英语官网:www.disneyenglish.com
课程顾问(工作地点:杭州萧山)
如想申请该职位,请务必点击“申请职位”进入迪士尼官方招聘网站进行正式申请。
职位概述:
迪士尼诚聘优秀的课程顾问来为杭州的迪士尼英语中心执行所有的销售活动。课程顾问主要负责建立起与潜在客户间的良好的关系,从而完成每月的销售指标,确保每月的新增学员数量达到指定指标。同时,课程顾问也需要确保和已经在册的学生和家长保持良好的关系,让他们感受到迪士尼英语关注客户的服务理念。
课程顾问向销售经理汇报。
主要职责:
妥善地处理来自家长的初步询问,提供咨询和讨论;
对市场部提供的倡议迅速进行接触或做出反应,在中心安排针对个人和年龄/水平的销售会议/咨询顾问;
和潜在客户保持积极的沟通,包括有计划来中心的客户,或约好但没有来中心的客户,和来过中心,但没有决定是否购买课程的客户;
和现有客户保持联系,取得他们对于课程及中心的反馈,挖掘其后继需求,以及是否有潜在的推荐客户;
控制和追踪个人销售表现和业绩,确保每月能够持续达到及超过个人销售指标;
及时向销售经理做出关于销售策略和中心使用的销售材料的反馈;
展示出高水平的团队合作精神和士气,享受工作带来的乐趣;
始终保持代表迪士尼形象的专业、得体的仪表。
职位要求:
至少一年以上在教育培训行业销售工作经验,快速消费品,零售,互联网行业等销售经验也可考虑;
具有在儿童英语教育中心或相似教育机构工作经验者为佳;
能够在压力下工作,完成每月指标;
本科及以上学历;
良好的英语能力;
良好的电脑运用能力(MS Word, Excel),能够很快学会新软件的使用;
能接受弹性灵活的工作时间,包括晚上和周六日。
Website: www.disneyenglish.com
Course Consultant(location:Hangzhou Xiaoshan)
Position Overview:
Disney is looking for highly driven Course Consultants to execute all sales activities for Disney English Language Learning Centers in Beijing. The main focus of the Course Consultant will be to develop strong individual relationships with potential customers to achieve monthly center sales targets in order to ensure that monthly learner enrollment meets Disney goals. Course Consultants also need to ensure that strong relationships are in place with existing students and parents in offering a customer-focused and long-lasting relationship with Disney English.
The Course Consultant reports to the Sales Manager.
General Roles and Responsibilities:
- Successfully handle initial inquiries from parents as well as consultations and conferences with parents;
- Promptly contact or respond to leads provided by marketing in order to schedule individual and age/level appropriate sales meetings/consultations in the center;
- Maintain an active dialogue with potential customers including those scheduled for appointments in the center, those that have missed an appointment and those that visited a center but have not yet decided to purchase a program;
- Engage existing customers to obtain feedback about the program and center and discuss opportunities for renewals and customer referrals;
- Monitor and track personal sales performance and revenues to consistently meet or exceed individual sales targets on a monthly basis;
- Provide on-going feedback to the Sales Manager in regards to the sales strategy and sales material used in the center;
- Demonstrate a high level of teamwork and energy while always having fun;
- Maintain a professional and polished Disney appearance at all times.
Job Qualifications:
- At least 1 year working experience in education sales environment,also sales experience in FMCG,IT industry,etc.
- Experience working in a children's English Language center or similar educational service business highly preferred;
- Ability to work in a high pressure environment and driven to achieve monthly goals;
- Bachelor degree or above required;
- Strong English skills;
- Strong computer skills including MS Word and Excel and ability to easily learn new software;
- Flexibility to work on weekends and evening as required.