北京招聘

Description

Quintiles pioneered the idea of helping pharma companies conduct objective clinical trials to establish not only whether a drug is effective, but who can take it safely. Our customers have relied on us to design and conduct rigorous clinical research for decades, from small studies to multinational mega-trials. However, we continue to develop new ways of interpreting and evaluating data that allow us to create more effective trials and determine outcomes faster.

If that is your passion, we have a place for you.

Manager, Operations Team

RESPONSIBILITIES
 Contribute, drive and participate in global initiatives e.g. Change management; Subject Matter Expert (SME) Committees; SOP Review Committees ; Retention, Engagement, training, processes etc.
 Develop and implement plans for measuring and improving employee engagement ensuring global consistency. Maintain open and regular communication with direct reports to ensure a supportive working environment.
 Contribute to, implement and support operational decisions as determined and instructed by senior management.
 Manage SO staff in accordance with organization's policies and applicable regulations. Responsibilities include planning, assigning, and directing work; performance appraisal and professional development guidance; rewarding and disciplining employees; addressing employee relations issues; resolving problems and absence management. Approve actions and ensure global consistency as applicable on human resources matters.
 Manage project resource assignments staff hiring and staff terminations in collaborations with operations specialist managers. Facilitate staff training; professional and career development.
 Collaborate with other operations specialist's managers to address problem areas, work scheduling for current and projected projects, staffing needs, equipment needs, and projected peak workloads, ensuring global consistency. Monitor, assess and report utilization of staff. Identify and implement solutions for poor utilization of staff, ensuring global consistency.
 Ensure direct reports are cross trained on Lifecycle Safety service offering; monitor and develop training plans; identify training and development needs of staff in collaboration with Lifecycle Safety Infrastructure group and Lifecyle Safety Management (LSM).
 Lead and encourage direct reports in continuous improvement of department work processes, procedures and infrastructure. Instruct and lead direct reports in efficient managment of project budgets through effective timesheet reporting. Work closely with operations specialist managers.
 Monitor and ensure that project processes and department deliverables meet expected quality i.e co-ordination of QC, financial and productivity targets. Assist with meeting department utilization and realization targets.
 Ensure timely movement of project work through the process steps, in accordance with governing SOPs, ICH/FDA regulations and guidelines, working instructions and client expectations.
 Ensure that staff have been trained on and are following required Standard Operating Procedures (SOPs), Good Clinical Practices (GCPs), FDA and ICH guidelines and regulations, Working Instructions and project instructions.
 Work with LSM constructively in a matrix framework to achieve project and customer deliverables.
 Perform other duties as assigned.
Qualifications

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
 In-depth knowledge of Lifecycle Safety service lines; willingness to increase knowledge across Lifecycle Safety service lines and develop new skills.
 Proven staff management skills.
 Excellent project management and communication skills.
 Strong leadership, motivational and influencing skills.
 Ability to work on multiple projects and manage competing priorities effectively.
 Effective mentoring and developed coaching skills.
 Excellent presentation, report writing skills and customer focus skills.
 Ability to achieve results through communication, facilitation in a matrix service delivery environment with shared accountabilities.
 Strong judgment, independent thinking, decision-making and problem solving skills.
 Ability to establish and maintain effective working relationships with coworkers, managers and clients.
MINIMUM REQUIRED EDUCATION AND EXPERIENCE
 Bachelor's degree or educational equivalent in health science or other directly related field and 6 years' clinical research experience in a Contract Research Organization or Pharmaceutical company combining 4 years of Lifecycle Safety experience(Pharmacovigilance, CEVA, Medical Information, Safety Publishing, Risk Management, etc) and line management experience or equivalent combination of education, training or experience.

ABOUT THE COMPANY
Quintiles Transnational Corp. strives unceasingly to exercise strong LEADERSHIP in our industry and to be the unquestioned FIRST CHOICE Contract Pharmaceutical Organization in an increasingly competitive marketplace.
We will DELIGHT our CUSTOMERS world-wide with the fullest range and highest quality of information and services, and with a spirit and a DEDICATION that bring professional esteem and admiration.
We demand the utmost level of EXCELLENCE, CREATIVITY, and SKILL from all our staff and management so that we add value to our customers by driving to PERFORMANCE goals in ways that are quantifiable.
We thrive on continuous IMPROVEMENT and QUALITY enhancements through attention to detail,consistent feedback, state-of-the-art systems, TRAINING and TEAMWORK.
We seek unendingly to bring our customers'PRODUCTS and SERVICES to MARKET ever sooner and to play a creative role in their achievement of earlier and greater commercial SUCCESS.
Throughout our commercial pursuits, we will respect and hold in esteemed honor our EMPLOYEES, to whom we owe our very existence.
We will maintain and enhance our reputation and integrity by demanding the highest possible ETHICAL STANDARDS and demonstrate by example an unyielding dedication to employees, customers, vendors, and shareholders. A SHARED VISION of success among these stakeholders will enhance the quality of life for all people of the world as we vigorously pursue our mission in an era of unprecedented OPPORTUNITY