北京招聘

This position is concerned with the efficient and professional service of food and beverages, while ensuring guests receive optimum service in accordance with the standards, policies and procedures of this hotel and Hilton International.
本职位要求在餐厅服务的服务人员能为客人提供有效率以及专业的服务，在符合国际希尔顿服务标准的前提下保证向客人提供周到的服务，令客人感到舒适满意。

1. To maintain a high customer service focus by approaching your job with the customers always in mind.
在整个工作过程中，始终保持高度的客户服务意识。
2. To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
持积极的工作态度，做好本职工作，并且主动解决问题，能够始终清晰的与客人或同事进行交流。
3. To actively promote the service and facilities of the Hilton Hotels to guests and suppliers of the hotel.
能够积极的向客人及供应商推荐酒店的服务及设施。
4. Confidently knowing the food and beverage menu contents and be able to explain them in detail to guests.
熟悉掌握菜单及饮料单上的内容，并可以详细的给客人做出解释。
5. Understand dietary requirements and offer appropriate suggestions.
了解健康食品的要求，并可以给出适当的建议。
6. By completing checklist in product knowledge.
能够达到产品知识的要求。
7. Be able to make suggestions on the menu that might suit guests of different nationalities.
可以根据客人不同的国籍推荐菜单上的食品。
8. Ensure all service procedures are carried out to the standards required.
确保所有服务都符合标准。
9. Report any accidents/incidents to the Supervisor/Assistant Manager/Manager.
向上一级主管或副经理、经理汇报发生的任何事故。
10. Carries out any other reasonable duties and responsibilities as assigned.
完成任何其他合理的职责和被指派的职责。

    希尔顿酒店集团是全球名闻遐迩的酒店管理公司。作为希尔顿酒店家族的新锐机场酒店成员，北京首都机场希尔顿酒店计划于2010年7月开业。酒店坐落于首都机场三号航站楼入口处，拥有322间宽敞舒适的客房以及总面积达3100平方米的现代化会议及宴会设施，所拥有的6个餐厅及酒吧演绎着世界各地的经典美味。北京首都机场希尔顿酒
店将在中国最大的对外窗口继续秉承 “真正旅游，理应深切感受”的希尔顿品牌理念笑迎八方来客。
    ---如果你赋予热情、善于沟通、勇于挑战、乐意掌握“服务大师“的秘诀，就请你毫不犹疑地加入希尔顿激情专业的服务团队。 酒店提供具有竞争力的薪资福利; 酒店备有员工宿舍。在希尔顿，你不仅能享受到我们特有的自由开明的良好的工作环境, 你还能免费享有超过千门课程的希尔顿大学在线学习机会，帮助你掌握更多成功的机会，笑拥未来……