北京招聘

This position is concerned with supervisory role over all Front Officeteam member within the hotel and a liaison role with all other departments.
此职位工作的职能对于前厅部的员工来说所扮演的是主管的角色，而对于其他部门则充当的是一个联络员的角色。

1. To be responsible for deputizing the Front Office Manager, ensuring the maximization of room revenue and profit and maintaining a consistently high standard of customer service within the department.
主要的职责是代表前厅部经理，确保实现酒店收益的最大化，并在部门内保持一贯的高水准的对客服务。
2. To carry out all over-bookings as necessary.
必要时刻采取的超额预定，确保实现酒店利益。
3. To supervise day-to-day operation, ensuring standards are adhered to and maintained.
监督管理每日部门的正常运营，并确保品牌标准被有效地坚持和维护。
4. To review, maintain and amend systems/procedures within Front Office.
适时修改并维护前厅部的相关制度和规定。
5. To ensure a consistently high standard of presentation is maintained for both the department and itsteam member.
确保部门和员工之间保持一贯的高水准的服务。
6. To ensure training records are kept updated and all planned training is carried out.
确保培训记录得到及时更新，所有的培训计划被有效的实施。
7. To review and approve departmental work schedules of various sections of Front Office.
批准并回复前厅部其他部门的工作进度表。
8. To supervise the up selling scheme.
监督管理前厅部的销售计划。
9. To monitor customer feedback and advise Front Office Manager where necessary.
管理顾客意见回复，并在需要时向前厅部经理提供建议。
10. To ensure Front Office Manger is kept informed of all developments within the department.
确保前厅部经理及时获悉部门发展动向。
11. To ensure the well being of all Front Officeteam member.
确保前厅部所有员工的福利待遇。

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