500强欧洲公司急聘柔印客户质量工程师-苏州
上海任仕达人才服务有限公司
- 公司规模：150-500人
- 公司性质：外资(欧美)
- 公司行业：专业服务(咨询、人力资源、财会)
职位信息
- 发布日期：2013-01-22
- 工作地点：常熟
- 招聘人数：若干
- 工作经验：三年以上
- 学历要求：本科
- 语言要求：英语良好
英语良好 - 职位类别：售前/售后技术支持工程师 质量管理/测试工程师(QA/QC工程师)
职位描述
Purpose of the job:
? Develop quality by co-work with other function department
? Handling claim and remark quickly and precisely
? Responsible for following up the customer claim trend and report
? Give the feedback of quality from customers to related departments
? CO-work with functions teams to develop new product and trials defined
Key Tasks:
? Responsible for find root cause and solution for the case resolve and quality improve
? Responsible for following up the customer claim trend and report
? Claim handling
? Handling of claims including measurements, analysis, replies with solutions, test results, corrective actions, detaining in quarantine defective material, return instructions. All from handling to accept for crediting
? Solid, sensible and rapid response to customer
? Transmit all the market feedback with basic process data analysis to process engineers to jointly decide preventive and corrective actions
? Analyse, understand and transmit the raw materials problems in the market to product management/ R&D / purchase
? Follow up claim trends and preventive/corrective actions, training and securing info to other parts of local organisation
? For special claims, that maybe our current stock has same problem, inform the QC supervisor and salesmen in time
? Attend quality meeting, review customer claim
?
? New product and trial development
? Lead the defined trial to be produced well
? When necessary, take part in the development of new product
? When necessary, tracing customer's feedback for special laminate.
? Achieve other tasks may be requested by department manager
? Respect ISO procedures and company rules and regulations
? Obey company safety policy
Prerequisites
? University degree
? Work experience min 3 years in QE or QA department
? Languages - English level 3-4
Competency Profile
? Behavioural Competencies:
? Achievement orientation
? Integrity
? Customer orientation
? Initiative
? Sourcing information
? Communication
? Impacting and influencing
? Functional competencies:
? Customer needs understanding
? ISO knowledge
? Product knowledge
? Systems understanding
? Reporting, forecasting and budgeting
? Presentation and negotiation skills
? Basic management accounting
? Supplier knowledge
? Competitor Knowledge
? Honest, carefully and work hard
? Develop quality by co-work with other function department
? Handling claim and remark quickly and precisely
? Responsible for following up the customer claim trend and report
? Give the feedback of quality from customers to related departments
? CO-work with functions teams to develop new product and trials defined
Key Tasks:
? Responsible for find root cause and solution for the case resolve and quality improve
? Responsible for following up the customer claim trend and report
? Claim handling
? Handling of claims including measurements, analysis, replies with solutions, test results, corrective actions, detaining in quarantine defective material, return instructions. All from handling to accept for crediting
? Solid, sensible and rapid response to customer
? Transmit all the market feedback with basic process data analysis to process engineers to jointly decide preventive and corrective actions
? Analyse, understand and transmit the raw materials problems in the market to product management/ R&D / purchase
? Follow up claim trends and preventive/corrective actions, training and securing info to other parts of local organisation
? For special claims, that maybe our current stock has same problem, inform the QC supervisor and salesmen in time
? Attend quality meeting, review customer claim
?
? New product and trial development
? Lead the defined trial to be produced well
? When necessary, take part in the development of new product
? When necessary, tracing customer's feedback for special laminate.
? Achieve other tasks may be requested by department manager
? Respect ISO procedures and company rules and regulations
? Obey company safety policy
Prerequisites
? University degree
? Work experience min 3 years in QE or QA department
? Languages - English level 3-4
Competency Profile
? Behavioural Competencies:
? Achievement orientation
? Integrity
? Customer orientation
? Initiative
? Sourcing information
? Communication
? Impacting and influencing
? Functional competencies:
? Customer needs understanding
? ISO knowledge
? Product knowledge
? Systems understanding
? Reporting, forecasting and budgeting
? Presentation and negotiation skills
? Basic management accounting
? Supplier knowledge
? Competitor Knowledge
? Honest, carefully and work hard
公司介绍
www.randstad.cn
联系方式
- 公司地址：梅园路77号
- 邮政编码：200070