北京招聘

1. Purpose of the Job:
Responsible for the availability and operational delivery of Edwards IT systems and services at Edwards site facilities in China to the agreed levels of service, taking account of the changing, or variable, demands of the business and seeking continuously and proactively to improve services in the most cost-effective and timely manner.
Effective and efficient management of the operation, implementation and support of IT LAN/WAN, server, telephony and telecommunications equipment.
The position requires the ownership and responsibility for the ongoing local China support and maintenance of existing cross platform applications and systems within the responsibility of the global Edwards IM Department.


2. Dimensions:
a) Money Measures - no direct budget responsibilities.
b) Business processes -
Responsibility for availability and user support within China for the following architectures:
? Desk/laptop hardware deployment, maintenance and applications.
? LAN cabling.
? Network infrastructure (switches, Wi-Fi, printers etc).
? Manufacturing systems and peripherals support.
? File and print servers.
? Intranet / internet access and usage.
? WAN data communications.

c) People - no direct reports.
3. Maintains consistent interfaces with:
? End users at China sites.
? Edwards IM Staff.
? Edwards Global IM Service Desk.
? Local Business Management.
? External service providers.
? Hardware and Software vendors.

4. Specialized knowledge, expertise and/or abilities consistently required:
? MCSE (or working towards) with 2+ years of experience in a multi site Windows server and Windows desktop environment.
? Microsoft Active Directory, Office, Access and SQL.
? Personal Computer hardware and software - communications protocols, problem diagnostics and repair, image builds, deployment.
? Cisco networking (Lans and Wi-Fi) - knowledge of TCP/IP and networking troubleshooting.
? LAN cabling and patch management.
? Remote connectivity administration and support.
? Desktop client security - anti-virus and OS patch management.
? ERP system peripheral hardware support (specialist printers and scanners).
? Windows platform server architecture installation, configuration and administration.
? VOIP telephony - MS Communicator and phone systems.
? Excellent communication skills - written and verbal (English).


5. Principal Accountabilities:
Accountable for day to day administration of the Edwards file servers, network access (LAN/WAN) and LAN equipment located in the Edwards China facilities.

Ensure application systems are available for use according to the conditions of Service Level Agreements (SLAs).

Ensure IT infrastructure is used in the most efficient manner through planning and controlling service solution capacity to satisfy user demand within performance levels defined in SLAs.

Enforce the Edwards IM Policy.

Ensure that defined operational processes are adhered to and reporting evidence is maintained to support annual audit compliance as necessary.

6. Primary responsibilities:
? Responsible for end user assistance for hardware, software, operating system, and other personal computer related support requests.
? Assignments may be complex in nature where judgment and initiative are required in resolving problems and making recommendations.
? Troubleshoot, diagnose and resolve PC related failures and initiate corrective action as necessary.
? Responding to and solving complex technical problems escalated from the global IM ServiceDesk.
? Participate in the development, implementation, adherence and enforcement of corporate PC hardware and Software standards and associated PC policy.
? Develop and maintain Edwards's standard images for approved systems, working with internal teams and external suppliers to maintain a library of authorized images and related implementation documentation.
? Develop and maintain Edwards's environment documentation and solutions/knowledge database.
? Coordinate third party support as required.
? Provide cross platform infrastructure support for core systems: LAN / WAN infrastructure, Windows servers, ERP system peripherals (specialist printers, scanners etc).
? Perform routine server backup tape handling and management duties.
? Travel to other Edwards offices both locally and overseas, often at short notice to provide technical support, installation services or general proactive maintenance/research tasks as required.
? Participate in IT projects as required.
? May at times be expected to work beyond or outside normal hours of duty to recover systems from major failure or to perform upgrades, often at short notice.

中企猎头服务介绍

我们的服务：
主要针对部门经理以上级别的高级管理人员。在遵循国际惯例，为客户和应聘人员严格保密的基础上，我们通过对客户所处行业，公司文化，相关业务，和具体需求的研究，准确理解客户的要求，以专业和专注的精神为客户选拔最合适的优秀人才。
我们针对年薪在三十万元以上的职位，利用我们强大的人才数据库和经验丰富的咨询顾问，为客户提供专业筛选，面试，以最快的速度为客户招募最合适的人才。

我们的优势：

专业的背景
1．    专业的人力资源网站：******************
2．    为2000多外资企业和外商代表处提供高级人才推荐，人事外包服务。
3．    立足上海，业务遍及全国。
4．    和美国，欧洲，亚太地区知名人才机构有良好的业务交流与合作。
具有丰富经验的团队
经过几年的积淀，中企人力资源公司猎头部门已形成了具有丰富经验的团队，以便更好的了解、挖掘并满足客户的需求。在基于客户的需求，实施招聘方案的同时，我们还将为用户提供高效而周到的售后服务，并收集客户反馈，进一步挖掘客户需求，以便升级和完善我们的服务，给客户带来更好的招聘效果。