北京招聘

Position: Applications Support Specialist - SOLiD and Ion Torrent

Location: China – Beijing/Shanghai/Guangzhou
Reporting to: China Next Generation Sequencing FAS Manager

PURPOSE
* Be a provider of technical and applications support to our installed and potential Ion Torrent and SOLiD customer base in China
* Be a technical product champion through the provision of knowledge and practical skills relating to multiple Next-Generation sequencing applications
* Assist with Ion Torrent PGM/Proton and SOLiD instrument installations and applications by providing on-site customer training covering instrument operation and software applications together with reagent and consumable utilization
* Training of other Life Technologies staff on the applications and technology basics of next-generation sequencing

KEY RESPONSIBILITIES

Pre-sale Technical Expert
* Assist the pre-sales process by demonstrating the technical advantages of Life Technologies products to customers and field staff via seminars, online training and coordination of demonstrations to be run both locally and in the US
* Work with product marketing managers and sales staff to ensure Life Technologies provides excellent customer support for our Next Generation Sequencing platforms
* Work with customers to fully understand Next Generation Sequencing technology and help define experimental protocols for SOLiD and Ion Torrent

Technical Champion
* Act as a technical resource for Sales and Marketing
* Provide product marketing managers with applications advice, ensuring products are targeted well and the most appropriate product is sold in order to satisfy the customer needs and expectation
* Assist customers to utilise instrument and reagent systems both efficiently and effectively so as to maximise customer satisfaction

Support the current and new customer base by
* Resolve technical queries quickly and expertly either over the phone or by visiting a customer site

Facilitate training of the customer base by
* Conduct customer training of instrument, software, and reagent consumable systems where applicable
* Conduct workshops highlighting the technical advantages of Life Technologies sequencing technology solutions

Attend customer sites when a systems failure is evident
* Identify faulty reagents, processes or hardware where they adversely effect system performance

Training of other Life Technologies staff
* Conduct in-house training of Sales, Marketing and Support staff wherever a need is identified
* Facilitate and co-ordinate product trials locally

Applications Development
* Identify market potential for new products and explore new opportunities by closely aligning with field sales and our customers

Consumable Sales
* Integrate with marketing, sales and support initiatives to drive reagents sales upon Next Generation Platforms

REQUIREMENTS

SKILLS/EXPERIENCE
* Ability to travel extensively within the territory to carry out primary responsibilities.
* Excellent scientific skills in the areas of PCR, SDS, sequencing and fragment analysis
* Leadership

o Acts in accordance with the moral and ethics of the organisation
o Strives for excellence and sets good examples for others
o Steps forward to address difficult issues
o Inspires confidence and respect

* Communication

o Excellent listening, questioning and negotiation skills
o Ability to express ideas clearly and concisely orally and in writing
o Comfortable in delivering presentations
o Ability to share information clearly and consistently with colleagues

* Self-motivated and engaged

o Goal-oriented
o Able to work effectively across functional groups to meet aggressive schedules
o Able to work with minimal supervision while maintaining focus and productivity
o Consistently maintain a high level of energy and enthusiasm
o A positive, motivating force in the workplace
o Ability to adapt quickly to change
o Excellent time management skills

* Teamwork

o Participative and collaborative management and operational work style

* Customer focus

o Ability to think and implement from a customer-centric perspective

* Integrity and Judgement

o Maintain and promote social, ethical and organisational norms in conducting all affairs
o Ability to act responsibly and be trusted
o To make well-reasoned and timely decisions, understanding of consequences.
o Ability to think and act effectively, acting for the greater good of the organisation

EDUCATION
* Ph.D. or M.S. in a scientific discipline (HTP Genomics, molecular biology, genetics or biochemistry).

  
西尼尔2004年成立于香港。

目前在上海，北京，深圳，香港都有分公司，目前共有员工30人。

我们的品牌: 西尼尔（人力资源综合服务）, GTI（高端猎头品牌）。

我们的业务: 猎头服务, 招聘外包, 人才派遣, 培训, 薪酬调查, 人力资源管理制度及劳动法律法规咨询，公司设立, 公司秘书及外籍人员服务等。

西尼尔深切了解客户所需与期望，致力于协助客户达到其商业目标。西尼尔拥有各方面的优秀专才，令我们的团队更具有实力，服务更趋多元化，助企业成功发展。西尼尔为你提供全方位的人力资源服务、公司设立、公司秘书及外籍人员服务等，让企业集中资源发展有持续性增长及具盈利的业务。
今天的商业营运环境竞争激烈，并极富挑战性。如要涉足商机无限的新兴市场，则须详细分析市场，精通其营运技巧及专业知识，才能在市场上占有一席地位。

为客户提供殷勤的个人化服务，正是SENIOR的发展目标。

企业时刻面对激烈的市场竞争，不但要开拓新市场、开发新产品，还要适应瞬息万变的商业社会有关法规的要求 ，要集中处理核心业务非常困难。

因此，英明的商界领袖纷纷委托专人处理行政工作，令主营业务运作更符合成本效益。

西尼尔提供这方面的服务，满足企业的多方面需求。有西尼尔的支援，企业可全心全意经营。

我们的专业人员为企业分担处理监管规定，以及向监管机构提交报告等繁琐工作。西尼尔时刻掌握商业法规的最新动态，以便随时为企业提供建议，做出最适当的部署。我们更协助企业制定人力资源管理策略，为企业的重大交易提供专门服务。