北京 [切换城市] 北京招聘北京客服及技术支持招聘北京售前/售后技术支持工程师招聘

某美资公司招聘技术支持工程师(塑料)

上海任仕达人才服务有限公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:专业服务(咨询、人力资源、财会)

职位信息

  • 发布日期:2014-02-20
  • 工作地点:上海
  • 招聘人数:1
  • 工作经验:三年以上
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位类别:售前/售后技术支持工程师  

职位描述

给注塑工厂包括汽车零部件供应商提供一些技术解决方案包括试模等熟悉注塑成型工艺


本科学历,工作3-5年左右,熟悉注塑成型加工工艺,了解模流分析 (主要是分析审核Mold flow供应商的结果等),英文良好


Role: As the Technical Service Engineer, lead Molding trials and resolve customer issues in an expeditious manner. Ensure that there is good flow of information between Technical and Commercial teams with proactive actions.


Responsibility: Manage key application developments at customers in Asia Pacific area- concept to commercialization

Expectations:

· Determine key gaps to address Asia customers’ needs, especially in focused area.

· Ensure good interaction and communication with Product Technology and Commercial teams, and 3rd party laboratories as needed to help advance and close programs at customers.

· Share case studies on successful closes.

Responsibility: Lead molding trial & technical seminars for China and rest of Asia as needed.

Expectations:

· Call on customers in a timely manner in case of a reported problem (Typical expectation - 1st contact within 24 hours of a reported problem, within 5 business days with an update, and within 7-10 business days with a final report).

· Plan for mold trials of products to ensure success by thinking through potential risks and mitigation actions – Involve the global technical community.

· Actively looking for opportunities to provide customers with technical seminar, especially in focused area.

· Summarize best practices through successful trouble shooting, mold trial and team shared case studies.

· Determine processing advantages including cycle time, flow, processing window, and other secondary processes for focus apps.

Responsibility: Lead Asia-Pacific Moldflow analysis for Asia customers using EDD data from Datapoint Labs.

Expectations:

· Identify Moldflow vendor to run analysis desired by customers in Asia – coordinate with Application Technology team on Mold flow inputs, CAD file from customers and transmit information to Moldflow vendors for simulation.

· Evaluate the analysis results from 3rd party vendors and ensure the results to meet customers’ need.

Responsibility: Translate molding best practices with resin for CAC & HPPA products.

Expectations:

· Fully understand the molding process and best practices for CAC.

· Translate and guide customer to apply the material correctly.


Responsibility: 100% Compliance

Expectations:

· Understand, Internalize and Implement compliance actions with a focus on intellectual properties, product stewardship, and Antitrust while dealing with 3rd parties and validation partners.


公司介绍

www.randstad.cn

联系方式

  • 公司地址:梅园路77号
  • 邮政编码:200070