500强IT名企 泰语 粤语 印尼语 技术支持/商务支持
上海万宝盛华人力资源有限公司
- 公司规模：500-1000人
- 公司性质：外资(欧美)
- 公司行业：专业服务(咨询、人力资源、财会)
职位信息
- 发布日期：2013-09-04
- 工作地点：上海
- 招聘人数：2
- 学历要求：大专
- 职位类别：客服专员/助理(非技术) 商务助理
职位描述
工作描述：
- Basic math skills, high school level or above
- Fluent in English (More than 800 TOEIC score or equivalent level)
- Good grammar and spelling in written communications
- Ability to multitask among multiple customers and applications
- Ability to work with complex procedures and program guidelines
- Patience and Empathy in customer interactions
- Active listening skills
- Inbound customer service skillset in field of software technologies
- Familiar with basic Microsoft application software such as Office
- Touching typing skill, 35 letters in Japanese/ a minute or 30 words in English / a minute.
- Basic knowledge about billing system
- Familiar with application tools used at call centers
职位要求：
- Ability to communicate complex information via verbal and written communication, with proper grammar and intercultural awareness
- Ability to work with complex procedures and program guidelines
- Ability to work with complex procedures, within defined support boundaries and program guidelines
- General understanding of networking and familiarity with hosted security technologies
- Effective communications skills to audiences ranging from IT managers to CIO’s of small to medium businesses
- Understanding of new software and technology with broad awareness of online services
- Basic understanding of online subscription services
- Basic math skills, high school level or above
- Fluent in English (More than 800 TOEIC score or equivalent level)
- Good grammar and spelling in written communications
- Ability to multitask among multiple customers and applications
- Ability to work with complex procedures and program guidelines
- Patience and Empathy in customer interactions
- Active listening skills
- Inbound customer service skillset in field of software technologies
- Familiar with basic Microsoft application software such as Office
- Touching typing skill, 35 letters in Japanese/ a minute or 30 words in English / a minute.
- Basic knowledge about billing system
- Familiar with application tools used at call centers
职位要求：
- Ability to communicate complex information via verbal and written communication, with proper grammar and intercultural awareness
- Ability to work with complex procedures and program guidelines
- Ability to work with complex procedures, within defined support boundaries and program guidelines
- General understanding of networking and familiarity with hosted security technologies
- Effective communications skills to audiences ranging from IT managers to CIO’s of small to medium businesses
- Understanding of new software and technology with broad awareness of online services
- Basic understanding of online subscription services
公司介绍
Manpower是全球弹性用工和长期人才解决方案的领导者，致力于提供商业所需的灵活用工方案。通过我们值得信赖的品牌形象，为客户构建人才库，快速满足客户的人力需求。并时时评估和发展我们雇员所拥有的技能，使他们拥有与时俱进的技能，按时保质出色地完成每一项工作。
我们提供企业人才培养服务。我们根据企业人才发展战略、岗位职能等设计人才培训系统方案，使人岗合一、展现个人魅力。在实现个人、团队、公司目标的同时，提升个人全面技能，达到企业可持续发展，使企业及个人在风云变幻环境中成为赢家。
我们提供企业人才培养服务。我们根据企业人才发展战略、岗位职能等设计人才培训系统方案，使人岗合一、展现个人魅力。在实现个人、团队、公司目标的同时，提升个人全面技能，达到企业可持续发展，使企业及个人在风云变幻环境中成为赢家。