Voice Engineer(职位编号：200177325)
埃森哲（中国）有限公司
- 公司性质：外资(欧美)
- 公司行业：计算机服务(系统、数据服务、维修)
职位信息
- 发布日期：2013-09-04
- 工作地点：上海
- 招聘人数：若干
- 职位类别：IT-管理
职位描述
Position Responsibilities
- Resolve & manage detailed technical operational issues that have been escalated to the team.
- Design, plan, and implement Voice and Data network solutions using the latest technology.
- Identify and troubleshoot hardware and software technical problems related to Data/Voice.
- Conduct throughput analysis, problem solving, and infrastructure planning.
- Development of Voice technology designs, budgets and Bill of Materials for all new/expanding Accenture facilities globally, and in-line with Accenture's Voice Technology Standards.
- Participate in various client projects intended to continually improve/upgrade network infrastructures.
- Develop & maintain device configuration standards for all core voice technology leveraged by Accenture.
- Liaise and work effectively with other groups/teams/stakeholders across Accenture to ensure all of the above are delivered.
- Willing to work out of Shanghai.
Position Requirements
Formal Education:
- Bachelors degree in Computer Science, Electrical Engineering, or a related field
Years of Experience:
- 3+ years experience in design, implement and support related voice network architecture and infrastructure
Knowledge/Skills/Abilities:
- Familiar with Local Area Network technologies (Ethernet, Fast Ethernet, Gigabit Ethernet, Spanning Tree, PVST, Trunk, VLAN)
- A strong understanding of Avaya's or Cisco's Voice technologies
- Possesses expert technical knowledge in at least 3 of the following voice technology areas: IP telephony, Network, Contact Centre, Messaging, Conferencing, Wireless and other Mobility applications
- Has experience in designing global voice solutions in large Enterprise environments
- Has knowledge on current industry standards/protocols as well as emerging telephony trends, products and tools
- Has demonstrated experience in performing technology and vendor analysis including paper and lab evaluations for specific product selection and new technology solutions
- Has experience in creating detailed solution design documents and diagrams
- A strong understanding of QoS
- Experience in developing Business Case documents and solution proposals, and presenting them to Senior Management
- Demonstrates an ability to work with customers to define requirements, develop solutions and implement those solutions in a timely and cost effective manner
- Has experience in creating detailed voice configuration standards documents
- Serve as project resource on complex work efforts
Preferred Certifications:
- CCNP (Voice) certification is preferred
Soft Skills:
- Is an ambitious, self-starter who takes pride in their work and shows evidence of having the drive and the will to succeed
- Team Building is required
- Possess strong influencing skills and substantial delivery capability.
- Good planning, organization, and implementation skills.
- Good Written and Verbal English communication skills.
- Good Documentation
公司介绍
埃森哲（中国）有限公司诚聘
联系方式
- Email：yin.zhijie@accenture.com
- 公司地址：启迪大厦