Service Coordinator
上海思百吉仪器系统有限公司
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:仪器仪表/工业自动化
职位信息
- 发布日期:2013-09-10
- 工作地点:上海-闵行区
- 招聘人数:1
- 工作经验:三年以上
- 学历要求:大专
- 语言要求:英语良好
- 职位类别:客服专员/助理(非技术)
职位描述
主要责任:
1. 负责案件报修、维修合同及相关订单处理。
2. 服务咨询如案件进度、产品说明书提供等。
3. 备件销售支持与报价,质保更换备件保管。
4. 服务记录(报告)定期整理与发放。
5. 服务备件订货、维修领用与管理。
6. 客户投诉、客户反馈(CFS)收集管理。.
7. 公司样机租借跟进与文档管理。
8. 接受公司指派的其他相关工作。
公司介绍
思百吉公司(Spectris)是一家制造精密仪器仪表及控制设备的公司。我们极力注重与尊贵的客户一起工作,并帮助他们提高制造过程的效率。我们的策略是致力于那些对最终用户产品性能有直接影响的专业仪器仪表及控制设备的设计和制造。思百吉的产品能够提高产品质量和性能,提高生产能力和产量并减少停工时间和损耗,从而使客户降低成本。同时还可帮助客户提高对产品质量的控制,并可用于研发应用中的测试。我们策略中一个关键要素是我们的售后支持与服务方面。在售后支持与服务方面,我们拥有专业知识极为丰富的工程师可以为您在安装和维修保养方面提供全面帮助
Spectris is a leading supplier of productivity-enhancing instrumentation and controls. Our businesses are leaders in the markets they serve, with recognised brands and award-winning products.
What we do
We make highly-specialised measuring instruments and controls for some of the most technically demanding industrial applications. Our products and services aim to enhance customers’ productivity, yielding them clear benefits by helping them to work better, faster and more efficiently.
How we do it
Alongside our products, our people are key to our success and play an essential role in delivering our strategy, particularly in the development of new products, software and services and building relationships with customers. We encourage a culture of entrepreneurial initiative, underpinned by our values and Code of Business Ethics. We look for similar characteristics in the companies we acquire or partner with.
Our strategy
Our strategic objective is to deliver sustainable profitable growth for our shareholders by enhancing the productivity of our customers. This is focused not just on the supply of equipment but, increasingly, on the provision of innovative customer solutions, involving services, software and related activities.
Spectris is a leading supplier of productivity-enhancing instrumentation and controls. Our businesses are leaders in the markets they serve, with recognised brands and award-winning products.
What we do
We make highly-specialised measuring instruments and controls for some of the most technically demanding industrial applications. Our products and services aim to enhance customers’ productivity, yielding them clear benefits by helping them to work better, faster and more efficiently.
How we do it
Alongside our products, our people are key to our success and play an essential role in delivering our strategy, particularly in the development of new products, software and services and building relationships with customers. We encourage a culture of entrepreneurial initiative, underpinned by our values and Code of Business Ethics. We look for similar characteristics in the companies we acquire or partner with.
Our strategy
Our strategic objective is to deliver sustainable profitable growth for our shareholders by enhancing the productivity of our customers. This is focused not just on the supply of equipment but, increasingly, on the provision of innovative customer solutions, involving services, software and related activities.
联系方式
- 公司地址:上海市田州路99号新安大楼9号楼401室 (邮编:200233)