北京招聘

Job Description:
1. Be responsible for the maintenance of customer service, receive customer inquiries, complaints, keep abreast of customer's needs and opinions , documenting and reporting.
2. make customer service monthly reports, summary and analysis of various types of customer service issues, feedback to the relevant departments;
3. solve emergency in the process of customer service, do effective communication timely.

Requirements:
1. CET4 and above, good English writing and oral communication.
2. Excellent communication, coordination, affinity, stronger defense capability.
3.Good service awareness, patience and sense of responsibility, motivation and initiative.

CACHI-INFO是一家专业从事IT服务及相关领域的综合服务提供商，业务范围包括IT外包，IT咨询，IT培训，系统集成、基础设施项目、软件产品开发和研制.在中国有若干个服务中心以及遍布全国的合作机构。迄今为止已经为多家大型企业提供了IT管理，服务及外包等业务，我们一直向客户做出“IT保险”以及“以最合适的价格来提供最优质的服务”的长期承诺。

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CACHI-INFO是一个支持全国运作的的IT服务综合提供商。CAHI-INFO愿意表示最诚挚的敬意，并盼望与您参与到公司的发展中来。