北京招聘

Description
To be responsible for the operation and performance of Global Support for IP products and M-PBN solution in Global Service Center China
Be the escalation focal point in management escalations.
Resource Planning: To maintain adequate number of staff with the correct competence needed to achieve overall goals and objectives.
Competence Management: Responsible for competence development of the people employed in the organization in order to meet current and future demands. To ensure performance appraisal and that a career development plan is made for each immediate subordinate.
Cost Responsibility: To prepare budget and monitor expenditure

Qualifications
Bachelor degree or above, major in telecommunication or related
5 Years experience in Telecom Service and Global Service
Rich experience of Customer Support
Rich experience in people management and competence development
Excellent communication
Excellent leadership
Excellent English skills, both oral and writing abilities are mandatory

To apply this position, please visit https://ericsson.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=00053326

爱立信是全球领先的通信技术与服务提供商。我们致力于通过各种高效实时的解决方案打造网络社会，让世界各地的人们能够在可持续发展的社会中更加自由地学习、工作和生活。

我们提供针对电信运营商和其它行业的信息通信服务、软件与基础设施。
爱立信提供的网络承载着全球40%以上的移动业务，我们为运营商提供支持的网络正在为超过20亿用户提供服务。

我们在全球180个国家拥有超过10万名员工。
爱立信于1876年创立，总部设在瑞典斯德哥尔摩。
2011年公司收入达2269亿瑞典克朗（350亿美元）。
爱立信在斯德哥尔摩和纳斯达克证券交易所挂牌上市。